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Sony Xperia 5 ii with "free headphones"

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  • 16-12-2020 6:36pm
    #1
    00011000
    Registered Users Posts: 211 ✭✭


    I got the Xperia 5 ii from Eir and there is a promo on where you can get a pair of headphones.

    You can see it here:
    https://www.eir.ie/store/mobile/phones/bill-pay/sony-xperia-5ii-5g

    So I got the phone and I made the claim for the headphones.

    I needed to upload a copy of the receipt and a photo of sticker on the box with the IMEI number.

    I did both and the pictures were both perfectly clear, but now I get an email from Sony saying that they want me to physically cut the box with the sticker on it, put the piece on a plain background and take another photo.

    This is seems crazily unreasonable as I like to keep all my boxes for both posterity and maybe if I wanna sell the phone later.

    Nowhere in the original submission of documents did they say I had to physically destroy the box to get the headphones.

    Is it an anti-fraud/returns measure? It's pretty dumb if you ask me.

    Does anyone else find this policy unreasonable?


    The phone is legit amazing though in fairness.


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