2019 A6 windscreen replacement cost

rodge123

Got into car this morning and noticed a three inch crack half way up driver side coming straight across from edge.
Looks like there may be a tiny chip along it.

Still in warranty, dealer asked me to bring in it for a quick check..my guess is I’ll be told tough luck as looks like a chip impact.

May have to use insurer if so, although I suspect they will insist on using someone like autoglass and unsure if they will play ball with using an oem replacement.

Out of curiosity, any idea how much an oem replacement would cost?
Car has matrix led headlights, lane assist, rain sensor, 360 degrees camera, heat insulating glass.

Thanks

biko

Not DIY, moved to main forum.

Toyotafanboi

Supplied and fitted, would be the guts of €1k. Screen is around €370 ex VAT iirc, plus fitting of around €120, plus calibrating (allow 2x hours) @ say €140 p/h, plus a new gel pack €40, plus VAT.

If there is a chip, it's not really tough luck, it's just not warranty, it's damaged.

Very unlikely they will use a genuine glass. What's more important than that is that the gel pack is replaced, insurers dont do this but it is a single use item and shouldn't be refitted or you will have issues with the rain sensor down the line. The pack is around €40, i'd have good faith in the success of a spurious glass with a new gel pack.

Only other option is to tell your insurer you want an Audi dealer to do the job, they will pay out their max windscreen anount (usually around €350) and you contribute the difference to the job.

frozenfrozen

I think you want to ask for OE glass not OEM. Autoglass will get a quote from an audi dealer for the glass, it'll be above 550+vat as thats what I was quoted on a 3 series bmw recently

OE will have audi logo and oem would be just made exactly the same but no audi logo. But if you want an exact replacement with the same markings it would be OE.

(I ended up with oem and it seems to be the same, the kafas camera and auto lights and wipers etc all immediately worked perfectly as before.)

Toyotafanboi

The factory glass is a Fuyao anyway and they are infamously fragile. I would say (not putting the car down) whatever spurious glass they come up with wouldn't or couldn't be a whole lot worse, bar not having the Audi logo.

rodge123

frozenfrozen wrote: »

I think you want to ask for OE glass not OEM. Autoglass will get a quote from an audi dealer for the glass, it'll be above 550+vat as thats what I was quoted on a 3 series bmw recently

OE will have audi logo and oem would be just made exactly the same but no audi logo. But if you want an exact replacement with the same markings it would be OE.

(I ended up with oem and it seems to be the same, the kafas camera and auto lights and wipers etc all immediately worked perfectly as before.)

Did you go through autoglass with your insurers approval?

What was the final bill? Did you need to bring it into bmw to get re-calibrated?

rodge123

Toyotafanboi wrote: »

The factory glass is a Fuyao anyway and they are infamously fragile. I would say (not putting the car down) whatever spurious glass they come up with wouldn't or couldn't be a whole lot worse, bar not having the Audi logo.

Yeah I seen a good few threads online about people saying similar alright.

rodge123

Toyotafanboi wrote: »

Supplied and fitted, would be the guts of €1k. Screen is around €370 ex VAT iirc, plus fitting of around €120, plus calibrating (allow 2x hours) @ say €140 p/h, plus a new gel pack €40, plus VAT.

If there is a chip, it's not really tough luck, it's just not warranty, it's damaged.

Very unlikely they will use a genuine glass. What's more important than that is that the gel pack is replaced, insurers dont do this but it is a single use item and shouldn't be refitted or you will have issues with the rain sensor down the line. The pack is around €40, i'd have good faith in the success of a spurious glass with a new gel pack.

Only other option is to tell your insurer you want an Audi dealer to do the job, they will pay out their max windscreen anount (usually around €350) and you contribute the difference to the job.

Thanks Toyotafanboi

What’s this gel pack thing your mention?

rodge123

https://www.zurich.ie/car-insurance/benefits/windscreen-cover/

Maybe I’m reading this wrong but they seem to be saying two different things here.
In one paragraph:
“ We can pay to repair or replace the windscreen or windows, or pay you an amount equal to the loss of or damage to the windscreen or windows, less any excess that may apply.”

And then another:
“ If you decide to have the damage replaced or repaired by another party we will pay a maximum of €150 for a windscreen replacement”

How can they pay an amount equal to the damage if it’s more than 150 which it certainly will be regardless of which glass used I’d image.

mickdw

The gel is to let the rain sensor contact the glass properly.
Ive had a bit of experience with dodgy windscreen fitters.
One crowd came to house. I demonstrated the perfectly functioning auto wipers before he started and said I want it the same after. He said they go bad usually regardless so we were off to a bad start.
Anyway he got to work but 2 mins later he tells me he has spotted a small mark on new screen and didnt want to fit it and disappeared out the gate.

Second occasion, i asked the specific question about the gel pad - fitters said he were on top of it. Anyway all was well for about 6 months. I ordered up a 5 euro gel pad and when i stripped back the mirror to access the gel pad, i found they had filled it with something like clear silicon that was very hard to get out.
The new gel pad solved the problem.

frozenfrozen

rodge123 wrote: »

Did you go through autoglass with your insurers approval?

What was the final bill? Did you need to bring it into bmw to get re-calibrated?

I ended up going outside of insurance because the chip/crack was there before I bought the car and I'm too honest... Bill was 200 I think.

No recalibration needed for me. The camera in my car isn't touching the glass, its below the mirror and looks through the glass so just didn't need any calibration in my case. The wiper sensor was put back on with a new gel pack (I asked and they said they'd use a new one anyway and it looks air bubble free now anyway).

Its like a slip of sticky stuff that fills the gap between the sensor and the glass. If its reused there can be bubbles and the auto wipers will end up too sensitive or never work.

If they're doing your car tell them you don't want the "covid clean" at the end where they spray disinfectant randomly and wipe everything with a cloth...... little scratches on the soft touch buttons after them doing it

Eggs For Dinner

rodge123 wrote: »

https://www.zurich.ie/car-insurance/benefits/windscreen-cover/

Maybe I’m reading this wrong but they seem to be saying two different things here.
In one paragraph:
“ We can pay to repair or replace the windscreen or windows, or pay you an amount equal to the loss of or damage to the windscreen or windows, less any excess that may apply.”

And then another:
“ If you decide to have the damage replaced or repaired by another party we will pay a maximum of €150 for a windscreen replacement”

How can they pay an amount equal to the damage if it’s more than 150 which it certainly will be regardless of which glass used I’d image.

Basically, they are saying that we will replace your windscreen if you go to our approved repairer. If you go to your own repairer, the max they will give you is €150 towards it.

rodge123

frozenfrozen wrote: »

I ended up going outside of insurance because the chip/crack was there before I bought the car and I'm too honest... Bill was 200 I think.

No recalibration needed for me. The camera in my car isn't touching the glass, its below the mirror and looks through the glass so just didn't need any calibration in my case. The wiper sensor was put back on with a new gel pack (I asked and they said they'd use a new one anyway and it looks air bubble free now anyway).

Its like a slip of sticky stuff that fills the gap between the sensor and the glass. If its reused there can be bubbles and the auto wipers will end up too sensitive or never work.

If they're doing your car tell them you don't want the "covid clean" at the end where they spray disinfectant randomly and wipe everything with a cloth...... little scratches on the soft touch buttons after them doing it

Jesus, how can you scratch soft touch buttons, simply use a micro fibre cloth...were they using Brillo pads to clean! Cowboys Ted!

rodge123

mickdw wrote: »

The gel is to let the rain sensor contact the glass properly.
Ive had a bit of experience with dodgy windscreen fitters.
One crowd came to house. I demonstrated the perfectly functioning auto wipers before he started and said I want it the same after. He said they go bad usually regardless so we were off to a bad start.
Anyway he got to work but 2 mins later he tells me he has spotted a small mark on new screen and didnt want to fit it and disappeared out the gate.

Second occasion, i asked the specific question about the gel pad - fitters said he were on top of it. Anyway all was well for about 6 months. I ordered up a 5 euro gel pad and when i stripped back the mirror to access the gel pad, i found they had filled it with something like clear silicon that was very hard to get out.
The new gel pad solved the problem.

Sounds like one of the lads fitting Windows for in laws recently.
First thing he asked father in law was “are you fussy”!
He responded with I’m not fussy but I expect things to be done and look right!

rodge123

Toyotafanboi wrote: »

Supplied and fitted, would be the guts of €1k. Screen is around €370 ex VAT iirc, plus fitting of around €120, plus calibrating (allow 2x hours) @ say €140 p/h, plus a new gel pack €40, plus VAT.

If there is a chip, it's not really tough luck, it's just not warranty, it's damaged.

Very unlikely they will use a genuine glass. What's more important than that is that the gel pack is replaced, insurers dont do this but it is a single use item and shouldn't be refitted or you will have issues with the rain sensor down the line. The pack is around €40, i'd have good faith in the success of a spurious glass with a new gel pack.

Only other option is to tell your insurer you want an Audi dealer to do the job, they will pay out their max windscreen anount (usually around €350) and you contribute the difference to the job.

€1001.25 total to go straight through Audi dealer myself, not far off fanboi!

What a lovely Christmas present for myself!

Now to call the insurer in morning and see will they cover it or at least part cover!

Toyotafanboi

I think you'd be mad, personally and i'd often be a main dealer advocate.

If you deal with the main dealer directly, they will usually get the likes of autoglass to do the actual glass swap as a sublet anyway but they will supply the glass and do the calibration afterwards.

If you deal with your insurer, they will get you to meet Autoglass at an Audi dealer and Autoglass will do the glass swap and the dealer will do the calibration afterwards.

So the job will effectively be the same, the only difference will be the brand of glass (and the supplier on the invoice).

If you want an Audi glass then go for it, but when you are looking at €1k minus your insurers contribution of 2-300 vs free on your windscreen cover, it's hard to justify imo when you consider the Audi glass is sh1t anyway.

Henryq.

2 query's

I thought these cracks could be repaired?

And do you get penalized for the window claim, I saw reports here that you do

bazz26

Cracks normally cannot be repaired. Stone chips can be repaired but it depends on the location, depth and width of the crack.

Regarding getting penalized, if you go through your insurance (assuming you have glass cover) and go with the insurance company's preferred replacement company then it should be repaired or replaced free of charge as your insurance company gets a discount for partnering with a preferred company. If you decide like the OP to go outside of that then your insurance company will only contribute a certain amount towards the replacement. Windscreen replacements don't impact your NCB but are listed on the NCB statement sent out to you with your renewal. Have a read of your insurance policy, the conditions are usually listed in it.

Henryq.

I Heard here that it can go down as a a claim on your policy

Eggs For Dinner

Henryq. wrote: »

I Heard here that it can go down as a a claim on your policy

Any benefit you receive as a covered event under your policy is a claim. It has to be so. In practice, insurers discard them for rating or bonus purposes. Like any claim, they are declarable incidents and frequent windscreen claimants may thave the benefit withdrawn

Henryq.

Eggs For Dinner wrote: »

Any benefit you receive as a covered event under your policy is a claim. It has to be so. In practice, insurers discard them for rating or bonus purposes. Like any claim, they are declarable incidents and frequent windscreen claimants may thave the benefit withdrawn

You have to declare it when moving insurance?

rodge123

Toyotafanboi wrote: »

I think you'd be mad, personally and i'd often be a main dealer advocate.

If you deal with the main dealer directly, they will usually get the likes of autoglass to do the actual glass swap as a sublet anyway but they will supply the glass and do the calibration afterwards.

If you deal with your insurer, they will get you to meet Autoglass at an Audi dealer and Autoglass will do the glass swap and the dealer will do the calibration afterwards.

So the job will effectively be the same, the only difference will be the brand of glass (and the supplier on the invoice).

If you want an Audi glass then go for it, but when you are looking at €1k minus your insurers contribution of 2-300 vs free on your windscreen cover, it's hard to justify imo when you consider the Audi glass is sh1t anyway.

Sorry, got me wrong. I’m going to try go through the insurers window company, insurer told me to ring the window company to organise everything.
Going to ask them to use oem glass and see if I can pay the difference myself in that case.
Just got the quote from Audi directly to see a breakdown of the costs.
Dealer told me what you said, repairers usually order the glass from them and then meet you at dealer and do the fix and get re calibration done there too.
The glass is 550. Be curious what’s price diff between that and whatever glass company would use

Eggs For Dinner

Henryq. wrote: »

You have to declare it when moving insurance?

Yes, unless the question is "Have you had any claims..... excluding windscreen claims?"

Henryq.

Eggs For Dinner wrote: »

Yes, unless the question is "Have you had any claims..... excluding windscreen claims?"

That would be the concern

If you're looking for quotes online you're going to have to end up ringing them because of the windscreen claim,.nuisance all-round

Had the windscreen replaced by autoglass on my A4 yesterday.
I Didn't know anything about the gel pack. The only thing they mentioned was that they would have to re-calibrate the lane assist camera afterwards.

Any way of knowing if the gel pack has been fitted. Can you tell by looking at it?

Eggs For Dinner

Henryq. wrote: »

That would be the concern

If you're looking for quotes online you're going to have to end up ringing them because of the windscreen claim,.nuisance all-round

When you describe it as a windscreen claim, there should be no issue. 2 or 3 of them and you can understand why it might bounce a quote

rodge123

All sorted, waiting for appointment now.
Going to cost me €446 with glass from dealer and everything else covered by autoglass/insurance.
Happy enough, a lot less than forking out 1k!

frozenfrozen

curvedxl wrote: »

Had the windscreen replaced by autoglass on my A4 yesterday.
I Didn't know anything about the gel pack. The only thing they mentioned was that they would have to re-calibrate the lane assist camera afterwards.

Any way of knowing if the gel pack has been fitted. Can you tell by looking at it?

have a look at where your rain sensor/light sensor is, there is a small slip of a gel material between the sensors and the glass. The gel should be free of all air pockets and look clean, no fluff, dirt, or hairs... or any lines where the gel has been stretched and reapplied.

When I spoke to the allglass / autoglass guy who came to do my windscreen he said they always use a new gel and nearly everything has a rain sensor now so they're used to it

frozenfrozen

frozenfrozen wrote: »

have a look at where your rain sensor/light sensor is, there is a small slip of a gel material between the sensors and the glass. The gel should be free of all air pockets and look clean, no fluff, dirt, or hairs... or any lines where the gel has been stretched and reapplied.

When I spoke to the allglass / autoglass guy who came to do my windscreen he said they always use a new gel and nearly everything has a rain sensor now so they're used to it

Thanks for the reply.Can't see anything, it looks clear unlike my wifes car which looks slightly cloudy.
I tested it with the hose though and it seems to work ok. Even just sprinkling the slightest bit of water on the screen it responds.
Rain sensor wipers are around a good while now so windscreen repairers should have ironed out any problems by now.
Here's a pic

frozenfrozen

curvedxl wrote: »

Thanks for the reply.Can't see anything, it looks clear unlike my wifes car which looks slightly cloudy.
I tested it with the hose though and it seems to work ok. Even just sprinkling the slightest bit of water on the screen it responds.
Rain sensor wipers are around a good while now so windscreen repairers should have ironed out any problems by now.
Here's a pic

you've to right click the image and copy image location then put that link in