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AddressPal changes January 1st 2021

  • 04-12-2020 12:21pm
    #1
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,008 Mod ✭✭✭✭


    January 2021 Update
    Deliveries:
    From January 1st 2021 deliveries from the UK are changing due to customs.
    When shopping online use your Home Delivery AddressPal virtual address (see below for address examples).
    From this date, your Post Office/Collection Point AddressPal virtual address can no longer be used when importing items.
    However, once the parcel has been processed we will let you know by email or text and you will then have the option to redirect your parcel to any of the following:
    A Post Office/Collection Point
    A Parcel Locker
    A neighbour
    A safe place
    Or select an alternative date for delivery

    This will apply for UK and USA AddressPal items.
    Payment details:
    From January 1st 2021 payment for all AddressPal items must be taken from a Credit/Debit card that is saved on your AddressPal account. Without a valid card your parcel cannot be delivered. You will only be charged once we process your AddressPal deliveries.
    Note: All UK items will be subject to Revenue customs rules from January 1st 2021.
    If there are customs fees related to your item, you will be contacted with more information.


This discussion has been closed.
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