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I have no power

  • 04-12-2020 12:08am
    #1
    Nollog
    Registered Users, Registered Users 2 Posts: 5,611 ✭✭✭


    Why?
    I switched to you in October, haven't had a bill yet.


Comments

  • #2
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi /\/ollog,

    Thank you for getting in touch. 

    You mentioned there is no power. Have you checked to see if there is an outage? If not, have you checked the trip switch and fuse board?

    Customers are billed approximately every two months.You may not be due a bill yet.

    If you would like us to check your account, please provide the following details by private message: 

    - Your name as it appears on the account
    - Your account number
    - Your contact number
    - The first line of your address
    - Confirmation you are the account holder (Yes/No)

    Kind regards, 
    Aoife


  • #3
    Nollog
    Registered Users, Registered Users 2 Posts: 5,611 ✭✭✭Nollog


    ESB networks didn't have an outage in my area, I called them and it came back on, I'll pm you anyway just for peace of mind.

    Edited: thanks for your help Aoife and Glenn.


  • #4
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi /\/ollog,

    You're very welcome. 

    We're happy to help.

    Kind regards, 
    Aoife


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