Car hire company demanded payslip

bridest

A friend of mine rented a car today and was asked to show a payslip. He had already given his license and paid for the hire. Is this normal practice or even allowed under GDPR?

Atlantic Dawn

Never heard of this before, was it a big name company or some amateur operation?

bazz26

How did he pay?

Whocare

Probably because he had no credit card I guess?

bridest

yes a big name company at the airport. He was really stuck, his car broke down in the afternoon and he has no way home.

bridest

bazz26 wrote: »

How did he pay?

will asks him tomorrow

ice.cube

Standard practice with one of the big rental companies in particular. Only needed when you do not have a credit card.

With most companies only accepting credit cards it is a decent option IMO.

On the GDPR piece, the customer is willingly showing them the payslip. Nothing on it would be recorded, just a tick box exercise to show your employed.

9935452

I was hiring a van off enterprise at one stage .
If i wanted to pay with a denit card i would have had to show a payslio.
Everytime i hsv ed booked with them online , they have rang me to confirm and went throught the payment details and what i would need to bring

bridest

ice.cube wrote: »

Standard practice with one of the big rental companies in particular. Only needed when you do not have a credit card.

With most companies only accepting credit cards it is a decent option IMO.

On the GDPR piece, the customer is willingly showing them the payslip. Nothing on it would be recorded, just a tick box exercise to show your employed.

He paid with a debit card

bazz26

Then there is your answer. To pay by debit card means the rental company run a credit check hence why they need a payslip. Always better to use a credit card with car hire companies because it's easier to dispute a payment with the help of your credit card company than if they took the money straight from your current account.

3DataModem

bazz26 wrote: »

Then there is your answer. To pay by debit card means the rental company run a credit check hence why they need a payslip. Always better to use a credit card with car hire companies because it's easier to dispute a payment with the help of your credit card company than if they took the money straight from your current account.

There's a misconception that chargebacks are somehow harder with Debit Cards (compared to Credit Cards). This is not the case.

The only benefit of the Credit Card is that *some* banks will waive interest on the credit amount being disputed while they investigate.

But the chargeback isn't a fundamentally different process. Back in the days of laser cards, maybe, but not any more.

CiniO

bazz26 wrote: »

Then there is your answer. To pay by debit card means the rental company run a credit check hence why they need a payslip. Always better to use a credit card with car hire companies because it's easier to dispute a payment with the help of your credit card company than if they took the money straight from your current account.

Do they do the same from non-residents? Or is it only option for people living in Ireland, and non-residents when hiring on the airport must have credit card ?

bridest

bazz26 wrote: »

Then there is your answer. To pay by debit card means the rental company run a credit check hence why they need a payslip. Always better to use a credit card with car hire companies because it's easier to dispute a payment with the help of your credit card company than if they took the money straight from your current account.

It seems very strange practice. I was told he was quit aggressive about it. My friend had to call his boss to email one. It was close to 6 o'clock and was told if he didn't get it on time they were closing up and tough sh1t basically.

I've hired lots of cars and vans in the past, both in Ireland and abroad and never was I asked for a payslip

ohnonotgmail

bridest wrote: »

It seems very strange practice. I was told he was quit aggressive about it. My friend had to call his boss to email one. It was close to 6 o'clock and was told if he didn't get it on time they were closing up and tough sh1t basically.

I've hired lots of cars and vans in the past, both in Ireland and abroad and never was I asked for a payslip

did you pay with a credit card?

vandriver

If you take all of their extortionate insurance and are fully covered,would it still matter if you paid by debit card?

Samuel T. Cogley

vandriver wrote: »

If you take all of their extortionate insurance and are fully covered,would it still matter if you paid by debit card?

Some are better if you do that, some are still a pain in the arse, some don't accept debit cards at all. There is always the risk of the car not being returned.

Santan

Samuel T. Cogley wrote: »

Some are better if you do that, some are still a pain in the arse, some don't accept debit cards at all. There is always the risk of the car not being returned.

I have to rent cars about 8 to 10 times a year, always use debit cards, but I do find in Dublin they can be more awkward about it, whereas in cork I have never had 1 issue. I do always take the full insurance so I don't know if that makes a difference.

Samuel T. Cogley

Santan wrote: »

I have to rent cars about 8 to 10 times a year, always use debit cards, but I do find in Dublin they can be more awkward about it, whereas in cork I have never had 1 issue. I do always take the full insurance so I don't know if that makes a difference.

It does with some of them. I'd get yourself a credit card and some decent third party excess insurance if you're renting that often.

grogi

3DataModem wrote: »

There's a misconception that chargebacks are somehow harder with Debit Cards (compared to Credit Cards). This is not the case.

The only benefit of the Credit Card is that *some* banks will waive interest on the credit amount being disputed while they investigate.

But the chargeback isn't a fundamentally different process. Back in the days of laser cards, maybe, but not any more.

The main difference is (and that still is a very minor one) that with CC you pay with bank's money. With DC you pay with yours. If you then start disputing transaction, bank has slightly more interest in resolving it promptly.

ice.cube

vandriver wrote: »

If you take all of their extortionate insurance and are fully covered,would it still matter if you paid by debit card?

Nope it still doesn't matter strictly speaking, but you may have some locations that will allow it at their own discretion.