Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

Xbox Live

  • 03-12-2020 01:33PM
    #1
    mossie
    Registered Users, Registered Users 2, Paid Member Posts: 2,481 ✭✭✭


    My friend bought and activated a 12 month Live subscription in July or August. She has now been charged for €12.99 for Ultimate even though she didn't subscribe to it (possible her son may have done) and when she checks her subscription page on xbox.com it only shows Ultimate. Any ideas of what this would happen and what can she do to revert to Live? Thanks


Comments

  • #2
    CatInABox
    Moderators, Computer Games Moderators, Recreation & Hobbies Moderators Posts: 11,041 Mod ✭✭✭✭CatInABox


    mossie wrote: »
    My friend bought and activated a 12 month Live subscription in July or August. She has now been charged for €12.99 for Ultimate even though she didn't subscribe to it (possible her son may have done) and when she checks her subscription page on xbox.com it only shows Ultimate. Any ideas of what this would happen and what can she do to revert to Live? Thanks

    Haha, sounds like her son may have decided to upgrade her subscription on the sly.

    Basically, there's an upgrade deal where, if you've got Xbox Live, and buy one month of Game Pass Ultimate, your entire Xbox Live subscription gets upgraded to Ultimate. Just FYI, it's an amazing deal, as she's now got access to hundreds of games.

    Other than the one off €12.99 cost, she shouldn't be charged again. Just make sure auto renew isn't on.


  • #3
    mossie
    Registered Users, Registered Users 2, Paid Member Posts: 2,481 ✭✭✭mossie


    CatInABox wrote: »
    Haha, sounds like her son may have decided to upgrade her subscription on the sly.

    Basically, there's an upgrade deal where, if you've got Xbox Live, and buy one month of Game Pass Ultimate, your entire Xbox Live subscription gets upgraded to Ultimate. Just FYI, it's an amazing deal, as she's now got access to hundreds of games.

    Other than the one off €12.99 cost, she shouldn't be charged again. Just make sure auto renew isn't on.

    Yeah, I know about the deal and it's possible that happened. I'll ask her to check again and see when it expires.


Advertisement