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Eir Holding the line

Shauna Delaney · 2020-12-02 11:42:34

Trying to switch providers. I made an order with Eir for broadband & tv. I was left waiting 3 weeks without service and kept being told it would be up and running Wednesday then Wednesday would turn into Friday and so on... So I cancelled I was fed up. I contacted Vodafone to join them but they're telling me that my line…

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02-12-2020 12:42pm

#1

Shauna Delaney

Registered Users Posts: 1 ✭

Join Date: December 2020

Posts: 0

Trying to switch providers. I made an order with Eir for broadband & tv. I was left waiting 3 weeks without service and kept being told it would be up and running Wednesday then Wednesday would turn into Friday and so on... So I cancelled I was fed up. I contacted Vodafone to join them but they're telling me that my line is active. And I've contacted my previous provider sky and they said they are definitely not holding the line as we gave UAN to Eir but seemingly eir did not generate a new UAN

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#2 02-12-2020 5:41pm
degsie

Registered Users Posts: 8,740 ✭✭✭

Join Date: January 2004

Posts: 8101

What a mess! Unfortunately it looks like you have to sort this out eir. Best of luck with that!

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