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Does anyone here have experience with Corsair RMA?

  • 11-11-2020 11:14pm
    #1
    Cirrus Incus
    Registered Users, Registered Users 2 Posts: 64 ✭✭


    My Corsair PSU is acting up. Corsair are offering me RMA,they say the process will take 2 weeks.

    Anyone here have personal experience with a Corsair RMA in Ireland?


Comments

  • #2
    GHOST MGG
    Registered Users, Registered Users 2 Posts: 940 ✭✭✭GHOST MGG


    I returned ram a few months ago where one stick developed a fault..and corsair ram has a lifetime warranty..RMA was sent to the uk and had replacement back within a week


  • #3
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,758 CMod ✭✭✭✭Spear


    A couple of times, a flaky PSU and dead RAM sticks. Never any issue, and always prompt.

    When I had to send back an AX860i PSU with a failed temp sensor (a common issue with that model), they replaced it with an AX1200i instead.


  • #4
    Coyler
    Registered Users, Registered Users 2 Posts: 442 ✭✭Coyler


    PSU blew up recently. Had a little back and forth to confirm it was dead as a doornail, got replaced with zero fuss.


  • #5
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    Sent some faulty RAM back a few years ago, they exchanged it without any fuss.


  • #6
    EoinHef
    Registered Users, Registered Users 2 Posts: 5,583 ✭✭✭EoinHef


    Some faulty RAM went back awhile ago,had to send it to scan.co.uk depot.

    Was fine though,from the day I sent the faulty stick I think 9 days later I got the replacement.

    They didn't provide a return label until I said I wasn't paying for returns as their product was faulty through no action of mine.

    They then gave me a return label so I didn't have to pay for it.


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  • #7
    Coyler
    Registered Users, Registered Users 2 Posts: 442 ✭✭Coyler


    Never thought of that. Got stuck with the postal charge for my dead PSU which wasn't nothing. Good tip for the future.


  • #8
    Samuel T. Cogley
    Registered Users, Registered Users 2 Posts: 10,684 ✭✭✭✭Samuel T. Cogley


    Bear in mind your consumer rights with the retailer which extend to at least two years and require that a refund replacement or repair is carried out without significant inconvenience.


  • #9
    .G.
    Registered Users, Registered Users 2 Posts: 5,420 ✭✭✭.G.


    Have also dealt with them and no issues. Psu died after 6 years, 7 year warranty, replaced with the newest version of what I had as my model no longer in production.

    Takes a few weeks to get it all sorted but it will get sorted.


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