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Lightning Deal Amazon

  • 06-11-2020 05:09PM
    #1
    noconnecton
    Banned (with Prison Access) Posts: 33 ✭


    just on the phone to Amazon a watch priced at €500 euro reduced to €20 i purchased it

    now i knew it wasnt worth €500 but anyway it came was rubbish so i rang amazon about it and the guy said cause its a lighting deal,

    i couldn't return it and offered €5,

    i told him under the sales and supply of goods act i can send it back.

    He getting back to me any ideas folks


Comments

  • #2
    un5byh7sqpd2x0
    Closed Accounts Posts: 1,852 ✭✭✭un5byh7sqpd2x0


    What are you on about? You're not making much sense...


  • #3
    ec18
    Registered Users, Registered Users 2 Posts: 2,791 ✭✭✭ec18


    I imagine he's since found out the 'Deal' wasn't as good as advertised so is annoyed? and wants his money back but amazon won't offer him the refund.

    anyway since Amazon is online you have a 14 day cooling off period that should be still valid?


  • #4
    noconnecton
    Banned (with Prison Access) Posts: 33 ✭noconnecton


    ec18 wrote: »
    I imagine he's since found out the 'Deal' wasn't as good as advertised so is annoyed? and wants his money back but amazon won't offer him the refund.

    anyway since Amazon is online you have a 14 day cooling off period that should be still valid?

    im just asking if its a lighting deal can i not get a chance to return thats all Amazon Rep said i wasnt ,

    and its not a he its a she .


  • #5
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,552 Mod ✭✭✭✭whiterebel


    Yes you can. Its a change of mind so you pay the return. SoGA doesn't apply.


  • #6
    noconnecton
    Banned (with Prison Access) Posts: 33 ✭noconnecton


    whiterebel wrote: »
    Yes you can. Its a change of mind so you pay the return. SoGA doesn't apply.

    Well the returns are free im just wondering why this person was saying this surely he is misleading the customer here or trying to pull the wool over my head


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  • #7
    un5byh7sqpd2x0
    Closed Accounts Posts: 1,852 ✭✭✭un5byh7sqpd2x0


    Now that you’ve rewritten your post it make sense, it’s the Distance Selling Regulations that the important thing, not the SoGA which wouldn’t even apply to Amazon.


  • #8
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,552 Mod ✭✭✭✭whiterebel


    noconnecton wrote: »
    Well the returns are free im just wondering why this person was saying this surely he is misleading the customer here or trying to pull the wool over my head

    Amazon returns aren’t free for a change of mind? Last time I looked you paid for returns for items that aren’t incorrect, faulty etc. Here it is:

    "You will be responsible for the cost of returning the product to us unless we delivered it to you in error, it is faulty, or you purchased shoes, clothing and accessories"


  • #9
    Jim_Hodge
    Registered Users, Registered Users 2 Posts: 12,474 ✭✭✭✭Jim_Hodge


    whiterebel wrote: »
    Amazon returns aren’t free for a change of mind? Last time I looked you paid for returns for items that aren’t incorrect, faulty etc. Here it is:

    "You will be responsible for the cost of returning the product to us unless we delivered it to you in error, it is faulty, or you purchased shoes, clothing and accessories"

    Note it includes watches
    Will I Be Refunded Any Return Postage Costs?
    We'll refund your return costs on items sold and/or Fulfilled by Amazon, up to our standard delivery option cost, in the following cases:

    You received an incorrect item.
    You received a damaged item.
    You received a defective item.
    You received an item that does not match its description.
    You are returning shoes, clothing, jewelry, or watches.


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