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Slow NVME gen 4 drive

  • 02-11-2020 9:59pm
    #1
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭


    I have a 500gb Sabrent 4 drive in a B550 motherboard.

    It is quite slow though, feels like a hard drive sometimes.

    Samsung magician is reporting:

    Read: 946mb
    Write: 576mb
    Random Read IOPS: 43945
    Random write IOPS: 35156


    it used to be 3.4gb/2.5gb a secon with 380k IOPS. What could be wrong? appreciate the help.


Comments

  • #2
    MidlanderMan
    Registered Users, Registered Users 2 Posts: 670 ✭✭✭MidlanderMan


    Try using CrystalDiskInfo to check the drive health.

    Might need to be replaced, is it still under warranty?


  • #3
    Overheal
    Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    boredadultlife wrote: »
    I have a 500gb Sabrent 4 drive in a B550 motherboard.

    It is quite slow though, feels like a hard drive sometimes.

    Samsung magician is reporting:

    Read: 946mb
    Write: 576mb
    Random Read IOPS: 43945
    Random write IOPS: 35156


    it used to be 3.4gb/2.5gb a secon with 380k IOPS. What could be wrong? appreciate the help.

    Do you have a proper heat spreader or sink on it or is it just the stick?


  • #4
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭boredadultlife


    MidlanderMan wrote: »
    Try using CrystalDiskInfo to check the drive health.

    Might need to be replaced, is it still under warranty?

    I would presume it is still under warranty as very new.

    details for crystaldisk
    CrystalDiskInfo 8.8.9 (C) 2008-2020 hiyohiyo
    Crystal Dew World:

    OS : Windows 10 Professional [10.0 Build 18362] (x64)
    Date : 2020/11/03 1:48:25

    -- Controller Map
    + Standard SATA AHCI Controller [ATA]
    - Samsung SSD 860 PRO 1TB
    - CT1000MX500SSD1
    - Generic IEEE 1667 Probe Silo
    - Microsoft TCG Storage silo
    - Generic IEEE 1667 ACT
    + Standard NVM Express Controller [SCSI]
    - Sabrent Rocket 4.0 500GB
    + Standard NVM Express Controller [SCSI]
    - WDC WDS500G1B0C-00S6U0
    - Microsoft Storage Spaces Controller [SCSI]

    -- Disk List
    (01) Samsung SSD 860 PRO 1TB : 1024.2 GB [0/0/0, pd1] - sg
    (02) CT1000MX500SSD1 : 1000.2 GB [1/0/0, pd1] - m2
    (03) Sabrent Rocket 4.0 500GB : 500.1 GB [2/1/0, sq] - nv
    (04) WDC WDS500G1B0C-00S6U0 : 500.1 GB [3/2/0, sq] - nv


    --
    (03) Sabrent Rocket 4.0 500GB
    Model : Sabrent Rocket 4.0 500GB
    Firmware : RKT401.2
    Serial Number : *************
    Disk Size : 500.1 GB
    Buffer Size : Unknown
    # of Sectors :
    Rotation Rate : ---- (SSD)
    Interface : NVM Express
    Major Version : NVM Express 1.3
    Minor Version :
    Transfer Mode : PCIe 4.0 x4 | PCIe 4.0 x4
    Power On Hours : 568 hours
    Power On Count : 126 count
    Host Reads : 1745 GB
    Host Writes : 2164 GB
    Temperature : 41 C (105 F)
    Health Status : Good (100 %)
    Features : S.M.A.R.T., TRIM, VolatileWriteCache
    APM Level : ----
    AAM Level : ----
    Drive Letter : C:

    -- S.M.A.R.T.
    ID RawValues(6) Attribute Name
    01 000000000000 Critical Warning
    02 00000000013A Composite Temperature
    03 000000000064 Available Spare
    04 000000000005 Available Spare Threshold
    05 000000000000 Percentage Used
    06 00000037DE12 Data Units Read
    07 000000454238 Data Units Written
    08 000004199F55 Host Read Commands
    09 000003E377B0 Host Write Commands
    0A 000000000059 Controller Busy Time
    0B 00000000007E Power Cycles
    0C 000000000238 Power On Hours
    0D 000000000017 Unsafe Shutdowns
    0E 000000000000 Media and Data Integrity Errors
    0F 000000000142 Number of Error Information Log Entries

    -- IDENTIFY_DEVICE
    0 1 2 3 4 5 6 7 8 9
    000: 1987 1987 4436 3231 3730 3130 4531 3241 3130 3434
    010: 3733 3137 6153 7262 6E65 2074 6F52 6B63 7465 3420
    020: 302E 3520 3030 4247 2020 2020 2020 2020 2020 2020
    030: 2020 2020 4B52 3454 3130 322E A701 6479 0900 0001
    040: 0300 0001 9680 0098 9680 0098 0200 0000 0002 0000
    050: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    120: 0000 0000 0000 0000 0000 0000 0000 0000 0017 0303
    130: 0812 043E 0101 016B 0170 0064 0000 0000 0000 0000
    140: 6000 70C0 0074 0000 0000 0000 0000 0000 0000 0000
    150: 0000 0000 0000 0000 0000 0000 0000 0000 000A 0100
    160: 0000 0001 0139 0166 0000 0000 0000 0000 0000 0000
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    250: 0000 0000 0000 0000 0000 0000

    -- SMART_NVME
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 00 3A 01 64 05 00 00 00 00 00 00 00 00 00 00 00
    010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    020: 1F DE 37 00 00 00 00 00 00 00 00 00 00 00 00 00
    030: 59 42 45 00 00 00 00 00 00 00 00 00 00 00 00 00
    040: 9A A0 19 04 00 00 00 00 00 00 00 00 00 00 00 00
    050: F7 7A E3 03 00 00 00 00 00 00 00 00 00 00 00 00
    060: 59 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    070: 7E 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    080: 38 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    090: 17 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0B0: 42 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


  • #5
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭boredadultlife


    Overheal wrote: »
    Do you have a proper heat spreader or sink on it or is it just the stick?


    It is just the stick that is the NVME though it is under the "heatspreader" that came with the motherboard that it is screws under. temperature seems to be 41c. is this high?


  • #6
    BloodBath
    Registered Users, Registered Users 2 Posts: 10,299 ✭✭✭✭BloodBath


    It's unlikely to be a drive health issue.

    How many other drives and pcie devices have you got connected to it.

    Maybe the speed got turned down somehow.


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  • #7
    Overheal
    Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    What CPU and Chipset is it, and what other PCIe devices are installed?

    CM does say it's running in PCIex4 4.0 tranfer mode


  • #8
    Overheal
    Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    boredadultlife wrote: »
    It is just the stick that is the NVME though it is under the "heatspreader" that came with the motherboard that it is screws under. temperature seems to be 41c. is this high?

    41c is fine but monitor it for a file transfer test. Eg. Move a large file on/off it and see if it thermal throttles.


  • #9
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Might be an obvious question but worth asking anyway. Is the plastic film from under the heat spreader removed?


  • #10
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Also, aren't there some B550 where you won't get Gen 4 speeds depending on what slot you use? The B550 Tomahawk springs to mind.
    What one are you using?


  • #11
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭boredadultlife


    BloodBath wrote: »
    It's unlikely to be a drive health issue.

    How many other drives and pcie devices have you got connected to it.

    Maybe the speed got turned down somehow.


    I have a western digital on the other slot (gen 3 speed slot). I also have 2x SSD. (Details in original snapshot from crystal mark).


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  • #12
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭boredadultlife


    Overheal wrote: »
    41c is fine but monitor it for a file transfer test. Eg. Move a large file on/off it and see if it thermal throttles.


    I moved a 5gb file back and across twice didn't seem to affect the temp.


    The drive is quite full (75gb left of 465gb). Could this cause problems?


  • #13
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭boredadultlife


    Deleted User wrote: »
    Might be an obvious question but worth asking anyway. Is the plastic film from under the heat spreader removed?


    There is a plastic film? on the motherboard heat spreader? hmm did not know this will check.


  • #14
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭boredadultlife


    Deleted User wrote: »
    Also, aren't there some B550 where you won't get Gen 4 speeds depending on what slot you use? The B550 Tomahawk springs to mind.
    What one are you using?


    It is the Asrock b550m Pro4


  • #15
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭boredadultlife


    weird, running it again

    SmJ6OYC.png


    I guess the thing here is that it feels noticeably slow. I don't care about benchmarks. For example sometimes when I click on desktop it will actually "load" the desktop which takes a second or two. That kind of slowness. Bizaare. On my 960 Pro drive it was always instantaneous even if the "stats" were not close.


  • #16
    JoyPad
    Registered Users, Registered Users 2 Posts: 1,704 ✭✭✭JoyPad


    Deleted User wrote: »
    Also, aren't there some B550 where you won't get Gen 4 speeds depending on what slot you use? The B550 Tomahawk springs to mind.
    What one are you using?

    Every B550 board has this caveat: the chipset has only PCIe gen 3 capability, but the slot close to the CPU can benefit from PCIe gen 4 from the CPU. Same goes for the GPU slots: the top one, close to the CPU, can run PCIe gen 4, but not the others, which are connected to the chipset, and run at PCIe gen 3 speeds.

    I find the information easy to read on ASUS specs. Here's an example.

    Expansion Slots section details how there is one PCIe 4.0 slot provided by the 3rd gen CPU, and additional PCIe 3.0 slots provided by the Chipset.

    Same goes for storage. One m.2 slot runs at PCIe 4.0 provided by the 3rd gen CPU, and the other is PCIe 3.0 compatible, provided by the Chipset.

    OP, I wonder if you have maybe added a new GPU or other drives to your system, and that is what caused the drop in speed. As you know there's a limited number of PCIe lanes, and these are shared across your devices.

    Maybe you could run a test while having one or both of the SATA drives disconnected. That would be simpler than removing the other m.2 drive.


  • #17
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    ^^ I knew someone would explain it better than me. :D:pac:


  • #18
    boredadultlife
    Registered Users, Registered Users 2 Posts: 12 ✭boredadultlife


    JoyPad wrote: »
    Every B550 board has this caveat: the chipset has only PCIe gen 3 capability, but the slot close to the CPU can benefit from PCIe gen 4 from the CPU. Same goes for the GPU slots: the top one, close to the CPU, can run PCIe gen 4, but not the others, which are connected to the chipset, and run at PCIe gen 3 speeds.

    I find the information easy to read on ASUS specs. Here's an example.

    Expansion Slots section details how there is one PCIe 4.0 slot provided by the 3rd gen CPU, and additional PCIe 3.0 slots provided by the Chipset.

    Same goes for storage. One m.2 slot runs at PCIe 4.0 provided by the 3rd gen CPU, and the other is PCIe 3.0 compatible, provided by the Chipset.

    OP, I wonder if you have maybe added a new GPU or other drives to your system, and that is what caused the drop in speed. As you know there's a limited number of PCIe lanes, and these are shared across your devices.

    Maybe you could run a test while having one or both of the SATA drives disconnected. That would be simpler than removing the other m.2 drive.


    Thank you I did not consider this. I have run the samsung benchmarks a few times as concerned about heat. (the gen 4 drive sits under this heatsink thing, right underneath the graphics card (2060 super). It seems to sit at 40c at default and goes up to 46c when its benchmarked a few times. Is this too high?


    I did not know there was a limit on PCI lanes I am not a computer expert. I will remove some hard drives to see if that helps. But I am still surprised and concerned that this would make a 5gb a second drive feel so laggy on normal usage.


  • #19
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    boredadultlife wrote: »
    I moved a 5gb file back and across twice didn't seem to affect the temp.


    The drive is quite full (75gb left of 465gb). Could this cause problems?

    Yes.


  • #20
    Homelander
    Registered Users, Registered Users 2 Posts: 4,636 ✭✭✭Homelander


    What are you are describing is really nothing to do with pcie 3.0/4.0 or anything like that, or not having enough space on your HDD.

    You are entirely correct, there is no reason it sound be so abnormally slow as to feel like an ancient mechanical hard drive, even if it were mildly starved of bandwidth it still would not behave anywhere near that poorly.

    Just sounds like a faulty drive most likely.


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