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Cooling Off Period: When does it start?

at9qu5vp0wcix7 · 2020-11-01 17:08:56

I have recently become a Vodafone customer, and will need to cancel as they are not doing anything about providing me with hardware which does not function properly. I am within 14 days of my activation date, but it has been 14 days since I placed my order for this package. Does anybody know which date constitutes the…

01-11-2020 5:08pm

#1

at9qu5vp0wcix7

Closed Accounts Posts: 738 ✭✭✭

Join Date: March 2016

Posts: 726

I have recently become a Vodafone customer, and will need to cancel as they are not doing anything about providing me with hardware which does not function properly.

I am within 14 days of my activation date, but it has been 14 days since I placed my order for this package.

Does anybody know which date constitutes the start of the cooling off period? This seems to be contentious online.

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#2 01-11-2020 6:17pm

ED E

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Join Date: February 2007

Posts: 35408

https://www.comreg.ie/consumer-information/home-phone/contracts/

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