If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Windows 10 HEVC problem

tomk · 2020-10-28 17:58:19

I have a Win 10 laptop with 4 accounts, I'm the Administrator, the other 3 are normal users. I can play HEVC video on my account, but when my wife tries to play the same video, she gets sound only, and an invitation to buy the codec from the MS store. We problem wouldn't miss the 99c, but clearly the codec is there…

28-10-2020 5:58pm

#1

tomk

Registered Users, Registered Users 2 Posts: 1,067 ✭✭✭

Join Date: January 2003

Posts: 982

I have a Win 10 laptop with 4 accounts, I'm the Administrator, the other 3 are normal users. I can play HEVC video on my account, but when my wife tries to play the same video, she gets sound only, and an invitation to buy the codec from the MS store. We problem wouldn't miss the 99c, but clearly the codec is there already. How can I "activate" it for everyone else?

Thanks

0

Comments

#2 29-10-2020 7:12pm

Capt'n Midnight

Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,563 Mod ✭✭✭✭

Join Date: March 2003

Posts: 91801

There was a free version https://www.howtogeek.com/680690/how-to-install-free-hevc-codecs-on-windows-10-for-h.265-video/

Or like they suggest install VLC https://www.videolan.org/index.html
or Media Player Classic Home Cinema https://mpc-hc.org/

It's stuff like this that make me avoid stores. For HEIC I ended up using ImageMagick to do batch conversions of Apple Photos rather than go the store route.

0
#3 29-10-2020 7:14pm

ED E

Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭

Join Date: February 2007

Posts: 35408

Using WMP in 2020? Didnt know anyone still did that...

0