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Harvey Norman in Blanch customer experience

Dhenalau · 2020-10-25 09:47:20

Bought two items at €19.99. Went to the till and was asked to pay €43.40... Told the cashier there should be something wrong as she did not noticed :rolleyes: Showed her the price on the shelve and online. After redoing the operation, I was asked to pay €41.30 (??) And then she had to call the supervision to get it right,…

25-10-2020 9:47am

#1

Dhenalau

Registered Users, Registered Users 2 Posts: 142 ✭✭

Join Date: June 2011

Posts: 77

Bought two items at €19.99. Went to the till and was asked to pay €43.40...

Told the cashier there should be something wrong as she did not noticed :rolleyes:
Showed her the price on the shelve and online.

After redoing the operation, I was asked to pay €41.30 (??)

And then she had to call the supervision to get it right, seriously??

You wonder what kind of till software they use...

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Comments

#2 25-10-2020 9:58pm

Treppen

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Join Date: August 2019

Posts: 4475

Happens in every retail store with high turnover and sales changing every season.

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