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Fraudulent transactions boi uk

  • 12-10-2020 10:57pm
    #1
    Elou2020
    Registered Users, Registered Users 2 Posts: 1 ✭


    After contacting security regarding fraulent transactions in my account. I was belittled and mad
    e feel like the report I was making was false. I have never reported transactions made by myself only those not authorised by me..I have been left extremely disheartened and disappointed with the response as it would discourage anyone from making a report. I was then accused of authorising payments with a code sent to my phone which I never received or authorised. Therefore have had to enlist support from action fraud. Poor service from.boi


Comments

  • #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There,

    Thanks for getting in touch with us here on Boards.ie.

    I'm very sorry to hear this has been your experience with us. Would it be possible to send us a Private Message on this? We'd be more than happy to look into this further for you.

    Thanks, Aisling


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