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Last Week's Top Five Queries (05.10.2020 - 11.10.2020)

  • 12-10-2020 11:36am
    #1
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭


    1. How do I find water quality results for my area?

    You can search the water quality in your area using the address search bar here.


    2. I’m waiting on a new water connection for my house. Can you check the status on this please?


    Please send a PM with the following details and we can look into this:

    - Name;
    - Address; 
    - Contact number; and
    - Application reference number.


    3. How do I update my Irish Water account?

    If you have a domestic account, please call 1850 448 448 between the hours of 9am to 2pm, Monday to Friday.

    If you have a business account, please call 1850 778 778 between the hours of 9am to 5:30pm, Monday to Friday.

    4. There is a public main running through a house which I have purchased, and I want to extend my property. Is this permitted?


    Sewer and drainage connections fall under the remit of the individual landowner and may be moved in line with building regulations. However, the exception to this rule is if there is a public main running through the property under the remit of Irish Water. You should have a Way Leave Agreement and the relevant documentation should have been received along with the deed of the property. Queries in relation to the diversions of public mains on private property can be directed to diversions@water.ie and our Diversions Team will be able to assist you further.


    5. I’m awaiting correspondence from Irish Water, can you look into this please?


    Please PM us with your full name, address, contact number and more details of your query. A member of our team will look into this for you.


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