Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Eir Mobile prepay plans

  • 09-10-2020 12:03pm
    #1
    tina1040
    Registered Users, Registered Users 2 Posts: 479 ✭✭


    A few years ago I had sorted an elderly relative with a €10 prepay per month to make calls only and the few texts would come out of an extra couple of euros credit. I only discovered that at some stage this changed to €10 every 14 days. He told me he got a text and accepted.

    I see on the website that he must have got changed to a Simply Talk plan. I see on the website there is a €10 prepay plan for calls every 28 days. How do I change this?


Comments

  • #2
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,868 ✭✭✭Ten Pin


    Discussion about it here...
    https://m.boards.ie/vbulletin/showthread.php?t=2058116313

    There's no choice, the plan he is on is being changed to 10e every 14 days.

    When you say he accepted it, what does that mean? I doubt there was an acceptance step...he probably just read it and no action required. The change comes into force on 9th November. If his plan duration has been cut already then there's some error.

    Choices now are....
    - 48 for 8e per month PAYG (check coverage)
    - Eir 200 mins PAYG add on for 9.99
    https://www.eir.ie/mobile/prepay/add-ons/
    Check if that add on is available in myeir, it can also be bought via text.

    48 is obviously the better option if signal is sufficient. 48 plan has 10k mins and 10k texts.


  • #3
    tina1040
    Registered Users, Registered Users 2 Posts: 479 ✭✭tina1040


    Ten Pin wrote: »
    Discussion about it here...
    https://m.boards.ie/vbulletin/showthread.php?t=2058116313

    There's no choice, the plan he is on is being changed to 10e every 14 days.

    When you say he accepted it, what does that mean? I doubt there was an acceptance step...he probably just read it and no action required. The change comes into force on 9th November. If his plan duration has been cut already then there's some error.

    Choices now are....
    - 48 for 8e per month PAYG (check coverage)
    - Eir 200 mins PAYG add on for 9.99
    https://www.eir.ie/mobile/prepay/add-ons/
    Check if that add on is available in myeir, it can also be bought via text.

    48 is obviously the better option if signal is sufficient. 48 plan has 10k mins and 10k texts.

    He's 84 so hard to know what happened.

    My kids are on 48 so I have ordered a sim for him. I'm hoping there's no issue with it being a simple button phone as he can't handle internet.


  • #4
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,868 ✭✭✭Ten Pin


    Any phone will work. To check signal, try a phone in 2G mode and check if calls can be made and taken at his location. Or put a 48 SIM in his phone to check that it works, borrow one from the kids.

    Order a recruit SIM via 'my48' so that both SIMs get free credit to the value of plan cost (7.99).


Advertisement