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iPhone SE video problem

  • 01-10-2020 10:17AM
    #1
    Registered Users, Registered Users 2 Posts: 312 ✭✭


    Hi folks.
    My daughter in New Zealand, recently changed to an IPhone SE. We use Viber for video chat etc. and with her old phone, also an IPhone, there was never a problem.
    Now however, her video stream is just a collection of still images updating about every 2/3 seconds. This is not a an internet buffering problem, as the stream from my end is perfect and my daughter has fiber in her house.
    I am not familiar with the IPhone, but I wonder would she need to change some setting to enable video.
    Thanks
    Dave


Comments

  • Registered Users, Registered Users 2 Posts: 929 ✭✭✭radiotrickster


    Sounds like it would be easier to use FaceTime than Viber?


  • Registered Users, Registered Users 2 Posts: 312 ✭✭daphil


    She is the only one using Apple LOL


  • Moderators, Category Moderators, Entertainment Moderators, Science, Health & Environment Moderators, Regional East Moderators, Paid Member Posts: 19,311 CMod ✭✭✭✭The Black Oil


    How's your daughter's Viber calls with her other contacts?


  • Registered Users, Registered Users 2 Posts: 312 ✭✭daphil


    How's your daughter's Viber calls with her other contacts?
    Forgot to ask, will check.
    Thanks
    Edit,
    seems to be a problem with Viber.
    Thanks all
    Dave


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