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The Ryanair Refund Loop

  • 28-09-2020 7:02pm
    #1
    Snaffles2014
    Registered Users, Registered Users 2 Posts: 246 ✭✭


    Hi there,



    Does anyone know how to get out of the Ryanair Refund Loop?



    I go to the Cash Refund option to redeem my cash refund.

    Then I am told "You have not applied for a refund for this booking."

    I go through this process, and I am asked to confirm is this for "All customers and all flights booked on this flight reservation."

    And then I am told "A previous application has already been submitted for this booking".





    Which is it? Have I made an application for a refund or haven't I?

    Is there anyway to bypass this crap and just make a complaint?

    Does anyone have an email or phone number to use to get this resolved?
    :mad:


Comments

  • #2
    McSween
    Registered Users, Registered Users 2 Posts: 1,298 ✭✭✭McSween


    PM them on twitter


  • #3
    bigar
    Registered Users, Registered Users 2 Posts: 596 ✭✭✭bigar


    Use the chat function on their webpage. I had the same as you and after talking to them I received my refund within a week.


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