Unable to login on other browsers

world class wreckin’ cru

Hi,

I can login using Safari, but since my name change I can' t login on any other browser. I would refreshed the page to see my name change so stay logged in on Safari at that time.

It just says 'login failed'. Also tried changing my password.

Thanks.

Boards.ie: Mark

Hi there,

Can I make sure that other browsers aren't autofilling the login form (possible with outdated information)? Would you like to email hello@boards.ie from the email associated with your account and we can reset the password for you.

The sign-up page isn't letting me register with a username featuring an apostrophe so I wonder if that might be causing issues (can't test on Safari). Will look at changing a test username in the morning when the database allows for changes and see what happens.

world class wreckin’ cru

Hi,

No I'm definitely not auto filling the password.

I changed the password myself and it works in Safari, but not in Chrome now for example - and I've been typing the password in.

This is only happening since I've tried other browsers I currently wasn't logged into when my name was changed. Hope this helps!

world class wreckin’ cru

Some more info: I can login on other mobile browsers, but not on the desktop ones. I've cleared history and cache to try again but no luck. It's not a big deal and I'm sure it'll sort itself out if it's too much hassle.

Thanks.

Boards.ie: Mark

I will try to investigate this further in the morning when the database allows me to change the details on an account that I currently use for testing purposes.

What browsers worked for you on mobile?

Hotblack Desiato

Your username has a curly apostrophe

’

which isn't the same character as a straight apostrophe

'

Maybe that's the problem?

world class wreckin’ cru

^ That was it!! Thanks for your help guys.

Boards.ie: Mark

Excellent