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Ebay - non paying buyers

  • 25-09-2020 7:08pm
    #1
    Moderators, Science, Health & Environment Moderators Posts: 1,426 Mod ✭✭✭✭


    This is now the second time this month I have had a non payer on ebay. Im enabling the "Buyers with unpaid items recorded" requirement but does anyone know how an account gets flagged for non paying.

    Is it something as simple as the seller just cancelling the order so the buyer doesn't have to pay or do I need to report it so they get flagged?

    The last time it happened I messaged the buyer after 4 days and they replied with a please cancel it so I did and just let it go. It annoyed me though as there were over 20 watchers and when I relisted it there was no real interest after that as I imagine they just presumed it sold and lost interest.

    If its not automatic a lot of sellers may not even bother following it up to report a non payer if it requires more time so it would almost defeat the purpose of the requirement


Comments

  • Registered Users, Registered Users 2 Posts: 17,869 ✭✭✭✭fritzelly


    Open an unpaid item case after 2 days, they've got 4 days and then close the case

    Watchers don't mean anything - I've had dozens of watchers on stuff with more than 1 available so if they were really interested they would have bought

    If you request to cancel an order then the buyer doesn't get any strikes against him.


  • Moderators, Science, Health & Environment Moderators Posts: 1,426 Mod ✭✭✭✭slade_x


    fritzelly wrote: »
    Open an unpaid item case after 2 days, they've got 4 days and then close the case

    Watchers don't mean anything - I've had dozens of watchers on stuff with more than 1 available so if they were really interested they would have bought

    If you request to cancel an order then the buyer doesn't get any strikes against him.

    Thanks. I was getting offers on it up to that point and just went with the offer just to get rid of it quick as it was close enough, after I relisted there were no more offers coming. And I relisted it at the price of the last offer I accepted


  • Registered Users, Registered Users 2 Posts: 17,869 ✭✭✭✭fritzelly


    You can do a second chance offer


  • Registered Users, Registered Users 2 Posts: 3,523 ✭✭✭VG31


    I know it doesn't work for auctions or best offers, but requiring immediate payment on buy it now listings is always a good idea.


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