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Payee Reference Issue

  • 23-09-2020 12:44pm
    #1
    Caravaggio_123
    Registered Users, Registered Users 2 Posts: 1 ✭


    Payee needs to have identification code in Reference but when I send a test payment the receiver finds the Code under Payee name so payment is rejected. Ideas 


Comments

  • #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Caravaggio_123 wrote: »
    Payee needs to have identification code in Reference but when I send a test payment the receiver finds the Code under Payee name so payment is rejected. Ideas 
    Hi Caravaggio_123,

    Thanks for getting in touch with us today.

    We're sorry to hear that you've been experiencing difficulty making this transfer. To check this, it would be best to log in on 365online.com and select "service desk" > "ask a question", one of our colleagues will be happy to look into this further for you.

    We hope this helps.

    Many thanks,
    Richard


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