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Refund

Prinners · 2020-09-21 17:10:48

Hi,retailer advised refund was processed last Monday 14th...it is still sitting in pending on my account?

21-09-2020 5:10pm

#1

Prinners

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: September 2020

Posts: 0

Hi,retailer advised refund was processed last Monday 14th...it is still sitting in pending on my account?

0

Comments

#2 22-09-2020 9:01am

Bank of Ireland Reps

Closed Accounts Posts: 1,293 ✭✭✭

Join Date: November 2011

Posts: 1272

Hi Prinners,

Thanks for checking your transaction query with us.

If there is a card transaction still pending on account and retailer is not going to fully process it on their side, this should automatically correct 5 business days after the initial transaction. We would be hoping this has now since resolved overnight for you.

Any further questions please feel free to check back with us.

Many thanks
Alison

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