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Bereavement contact

  • 11-09-2020 2:48pm
    #1
    Registered Users, Registered Users 2 Posts: 2


    Hi
    Sadly, my mother died in February.
    I have filled the online contact form multiple times to get in touch with the bereavement team but get no response at all. Does anyone have a contact number for the bereavement team?

    Thanks

    Nick


Comments

  • Registered Users, Registered Users 2 Posts: 611 ✭✭✭rubberdungeon


    Nick Brown wrote: »
    Hi
    Sadly, my mother died in February.
    I have filled the online contact form multiple times to get in touch with the bereavement team but get no response at all. Does anyone have a contact number for the bereavement team?

    Thanks

    Nick



    You can contact our dedicated Bereavement Support team on:

    Freephone ROI - 1800 800656

    Outside ROI - 00353 14606333

    Lines are open from 9.30am to 4.30pm Monday to Friday (excluding bank and public holidays) and we will take all the relevant information from you.


    https://personalbanking.bankofireland.com/articles/bereavement/pick-the-best-option-to-notify-us/


  • Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Nick Brown wrote: »
    Hi
    Sadly, my mother died in February.
    I have filled the online contact form multiple times to get in touch with the bereavement team but get no response at all. Does anyone have a contact number for the bereavement team?

    Thanks

    Nick
    Hi Nick Brown,

    Thanks for getting in touch with us today.

    Please accept our sincere sympathies to you and your family at this time, and we're sorry that you haven't heard back from the team.
     
    We have a dedicated team to help you with your loved ones account and can assist you in dealing with the process to notify the bank and any other organisations you may need to contact. 


    Rubberdungeon is correct, our team are available on ROI Freephone 1800 800 656. Our colleagues will be happy to help you with this.


    Feel free to send us a PM if we can help any further.


    Thanks,
    Richard


  • Registered Users, Registered Users 2 Posts: 2 Nick Brown


    Thank You


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