Unsolicited email from company employee

OU812

Not looking for legal advice.

I received an email from an employee of a company I had made a complaint to.

This person was included in the complaint (their attitude), but was not a recipient of it.

They emailed my personal non work email (where the original complaint was mailed from) from their non work email and referenced the complaint (effectively complaining to me about me complaining about them).

This person may have accessed my email from the company system.

In terms of data protection and GDPR. What breaches have occurred?

hullaballoo

Sounds like you are, in fact, looking for legal advice.

skallywag

So the person who you sent the complaint too then forwarded your email directly to the person you complained about, who then subsequently has responded to you on the topic of this same complaint.

Is that correct?

OU812

skallywag wrote: »

So the person who you sent the complaint too then forwarded your email directly to the person you complained about, who then subsequently has responded to you on the topic of this same complaint.

Is that correct?

Possibly.

I’ve no way of telling. However the person who mailed me would have access to customer records.

OU812

hullaballoo wrote: »

Sounds like you are, in fact, looking for legal advice.

I’m Not looking for legal advice, I’m asking what breaches occurred.

hullaballoo

OU812 wrote: »

I’m Not looking for legal advice, I’m asking what breaches occurred.

Moderator: These are the same thing.

The definition of legal advice is set out in the forum charter. Please read the charter before posting again.

Thread closed.