Broadband for new build

Faiche Ro

Hi
Would someone be able to advise on the process of getting highspeed broadband for a new build?

I have applied for an eircode in July but have still not heard anything back.
Once i get the eircode what are the next steps? (do i need to get a phone line first? then contact eir?)

Also im not sure if i can get the fiber broadband - im right on the edge of the area they have said is covered on the map - see attached my house is circled in red but the houses to the right of me have fibre.


Any help is appreciated
Thanks

purpleisafruit

Is there another house to your left? You could check if that has fibre available and if so I'd imagine that you'll be able to get fibre.
Once you have an eircode, it will take a while for providers systems to update with your address. You don't need to have a phoneline installed before getting broadband.
Airwire's eircode checker is great for telling you what services are available to you. https://www.airwire.ie/index.php/avail/main/

Welshprince

You don't need a phone line for fibre broadband. If it is available in your area contact an ISP and they will make a booking for SIRO to install the connection.

Faiche Ro

Thanks for the quick response folks.
I checked the eircode of the house to the left but is says fibre to the home is not available.
The house to the right has fibre to the home available.

Is it just a subjective call by a field engineer on how close our boundary is to the fibre cables to determine if we can get it or not?

Thanks

purpleisafruit

Faiche Ro wrote: »

Thanks for the quick response folks.
I checked the eircode of the house to the left but is says fibre to the home is not available.
The house to the right has fibre to the home available.

Is it just a subjective call by a field engineer on how close our boundary is to the fibre cables to determine if we can get it or not?

Thanks

It'll be a straight computer says yes or no I'm afraid, not much discretion for the field engineer. They won't let you order if system doesn't allow it.
As an example, I live in a small rural village in an estate. The one-off build less than 50m from my front door can't get fibre but my estate has it

dam099

Welshprince wrote: »

You don't need a phone line for fibre broadband. If it is available in your area contact an ISP and they will make a booking for SIRO to install the connection.

The map snip looks rural or semi-rural so more likely that its OpenEir FTTH than SIRO's.

Faiche Ro

What are the options if i cant get it? Imagine or one of those wireless providers?

Yes its rural area alright. That map is taken from the openeir site. The yellow line is the area they say its available.

witnessmenow

For OpenEir FTTH there is black plastic boxes on top of the telephone pole if you can get Fibre. it doesn't necessarily need to be on the one closest to your house, but it needs to be relatively close (mine comes from the next poll down, but it also goes past my house too)

Example pic here: https://www.boards.ie/ttfpost/108216576

Also, Eir will only initiate an install based on the Eircode. I live further up the road from a house, they have a black box outside their house on the pole. But there is something up with their eircode. Eir says she can't get fibre, but she 100% should be able to get it, even the last installer she had out to fix something was asking why she didn't have fibre.

Faiche Ro

witnessmenow wrote: »

For OpenEir FTTH there is black plastic boxes on top of the telephone pole if you can get Fibre. it doesn't necessarily need to be on the one closest to your house, but it needs to be relatively close (mine comes from the next poll down, but it also goes past my house too)

Example pic here: https://www.boards.ie/ttfpost/108216576

Also, Eir will only initiate an install based on the Eircode. I live further up the road from a house, they have a black box outside their house on the pole. But there is something up with their eircode. Eir says she can't get fibre, but she 100% should be able to get it, even the last installer she had out to fix something was asking why she didn't have fibre.

Thanks i'll take a look later to see if there is one outside the site.

Faiche Ro

witnessmenow wrote: »

For OpenEir FTTH there is black plastic boxes on top of the telephone pole if you can get Fibre. it doesn't necessarily need to be on the one closest to your house, but it needs to be relatively close (mine comes from the next poll down, but it also goes past my house too)

Example pic here: https://www.boards.ie/ttfpost/108216576

Also, Eir will only initiate an install based on the Eircode. I live further up the road from a house, they have a black box outside their house on the pole. But there is something up with their eircode. Eir says she can't get fibre, but she 100% should be able to get it, even the last installer she had out to fix something was asking why she didn't have fibre.

There actually 2 poles with those black boxes near the house.
Ive marked the location of these with a blue X on the attached map.

1 box can only serve 4 houses is that correct?

ED E

Whether or not your in range wont really matter, its whether you get on the APQ file or not.


Once they accept your eircode the database is updated like twice a year or something like that. Eventually OpenEir will integrate it. Then call Airwire and try order through them. VF/Sky/Eir will just say no and drop the order.

BArra

the distribution boxes can be 4 or 8 port, is this correct?

Faiche Ro

ED E wrote: »

Whether or not your in range wont really matter, its whether you get on the APQ file or not.


Once they accept your eircode the database is updated like twice a year or something like that. Eventually OpenEir will integrate it. Then call Airwire and try order through them. VF/Sky/Eir will just say no and drop the order.

Whats the AQP file? Just getting your eircode onto their database?

ED E

Pretty much.

Faiche Ro

Where do i run the ducting from the house to? does it just go to the nearest pole at the site boundary?

KeRbDoG

Nearest telephone pole at the site boundary ideally.
Follow their guidelines - https://fibrerollout.ie/wp-content/uploads/2017/10/Ducting-Guidelines.pdf - "Duct installation at the Network Touch Point". Also has points about pull ropes, lengths etc.

Faiche Ro

KeRbDoG wrote: »

Nearest telephone pole at the site boundary ideally.
Follow their guidelines - https://fibrerollout.ie/wp-content/uploads/2017/10/Ducting-Guidelines.pdf - "Duct installation at the Network Touch Point". Also has points about pull ropes, lengths etc.

Thanks thats great - i'll get the builder to route the duct to the nearest pole.
It hasnt got one of those FTTH boxes on it but hopefully it can be connected down the line.

KeRbDoG

Faiche Ro wrote: »

Thanks thats great - i'll get the builder to route the duct to the nearest pole.
It hasnt got one of those FTTH boxes on it but hopefully it can be connected down the line.

They can bring a fiber line aerially from a pole with the termination box to the pole you will run your duct to. Important to ensure that the pull rope is installed and freely moves, if the run is too long or has a sharp bend which might make a pull hard, that a AJ is placed at that turn. Builder should be well able to sort it