Virgin media issues?

micks_address

Hi folks,

Last few weeks have started to notice slow downs on netflix and disney plus over wifi. On Virgin 500mb and Google WiFi. Google Wifi reports 486mb average download, 50 upload. Have 3 hubs so don't think its a coverage issue.

Anyone else having problems lately?

Thanks,
Mick

pandaa

micks_address wrote: »

Hi folks,

Last few weeks have started to notice slow downs on netflix and disney plus over wifi. On Virgin 500mb and Google WiFi. Google Wifi reports 486mb average download, 50 upload. Have 3 hubs so don't think its a coverage issue.

Anyone else having problems lately?

Thanks,
Mick

Hi,

Whats is the speed you getting. I am on VF and thinking of moving to VM.

Usual speed id 80-90 mbps while netflix varies from 0.3 to 11 mbps.

Only one TV and 1 Laptop connected.

micks_address

pandaa wrote: »

Hi,

Whats is the speed you getting. I am on VF and thinking of moving to VM.

Usual speed id 80-90 mbps while netflix varies from 0.3 to 11 mbps.

Only one TV and 1 Laptop connected.

I moved around my google WiFi base unit last night. I had it sitting beside virgin modem... I'm getting 480 plus on wired connections

stevek93

micks_address wrote: »

Hi folks,

Last few weeks have started to notice slow downs on netflix and disney plus over wifi. On Virgin 500mb and Google WiFi. Google Wifi reports 486mb average download, 50 upload. Have 3 hubs so don't think its a coverage issue.

Anyone else having problems lately?

Thanks,
Mick

486mb isn't an issue.

pandaa

micks_address wrote: »

I moved around my google WiFi base unit last night. I had it sitting beside virgin modem... I'm getting 480 plus on wired connections

Thanks for sharing your kind response. 480 even on netflix is amazing? I have never seen above 11 mbps on wifi. I cannot connect TV via a cable though.

Final question - what is speed on a wifi. You may respond if you like.

Apologies for hijacking your thread.

micks_address

pandaa wrote: »

Thanks for sharing your kind response. 480 even on netflix is amazing? I have never seen above 11 mbps on wifi. I cannot connect TV via a cable though.

Final question - what is speed on a wifi. You may respond if you like.

Apologies for hijacking your thread.

Totally depends on distance..I am on Google wifi..three units in house...same room as unit 360mb.. further away lowers speeds walls etc

dam099

pandaa wrote: »

Thanks for sharing your kind response. 480 even on netflix is amazing? I have never seen above 11 mbps on wifi. I cannot connect TV via a cable though.

You wont get 480 on Netflix itself. Their max bit rate (for 4k streams) is 15mbps, and for programmes in 1080p would be 5 or 6 I believe.

pandaa

Thanks a lot :-)

pandaa

micks_address wrote: »

Totally depends on distance..I am on Google wifi..three units in house...same room as unit 360mb.. further away lowers speeds walls etc

dam099 wrote: »

You wont get 480 on Netflix itself. Their max bit rate (for 4k streams) is 15mbps, and for programmes in 1080p would be 5 or 6 I believe.

Thanks. Just checked as I had higher speeds elsewhere. So, both VF and VM are controlling speeds to a max of 11 or 15 mbps.

0.5 Megabits per second - Required broadband connection speed

1.5 Megabits per second - Recommended broadband connection speed

3.0 Megabits per second - Recommended for SD quality

5.0 Megabits per second - Recommended for HD quality

25 Megabits per second - Recommended for Ultra HD quality

dam099

pandaa wrote: »

Thanks. Just checked as I had higher speeds elsewhere. So, both VF and VM are controlling speeds to a max of 11 or 15 mbps.

0.5 Megabits per second - Required broadband connection speed

1.5 Megabits per second - Recommended broadband connection speed

3.0 Megabits per second - Recommended for SD quality

5.0 Megabits per second - Recommended for HD quality

25 Megabits per second - Recommended for Ultra HD quality

15Mbps is the highest bit rate Netflix themselves serve that is their limit not your ISP's. If the recommended speeds you quote above came from Netflix they are probably allowing for some headroom.

0.3Mbps as per your first post is very bad though, something must be going on with your connection when you get that.

DeconSheridan

micks_address wrote: »

Hi folks,

Last few weeks have started to notice slow downs on netflix and disney plus over wifi. On Virgin 500mb and Google WiFi. Google Wifi reports 486mb average download, 50 upload. Have 3 hubs so don't think its a coverage issue.

Anyone else having problems lately?

Thanks,
Mick

VM quoted speeds as far as I know in the T&Cs are up too Mbps, not a constant and that their headend / DataCenter manages that depending on how many devices are connected at your end to your router so what I take from that is that they throttle your throughput depending on your needs. So if you had 10 devices they all not going to have 500Mbps each, but should be able to all play HD netflix movies without any issues. Also wifi will vary a lot also.

micks_address

DeconSheridan wrote: »

VM quoted speeds as far as I know in the T&Cs are up too Mbps, not a constant and that their headend / DataCenter manages that depending on how many devices are connected at your end to your router so what I take from that is that they throttle your throughput depending on your needs. So if you had 10 devices they all not going to have 500Mbps each, but should be able to all play HD netflix movies without any issues. Also wifi will vary a lot also.

Since I moved around my Google WiFi base unit and added a 4th to the house everything seems fine... For some reason having the Google wifi beside the virgin media modem was causing issues..shouldn't really as wifi disabled on the vm box

DeconSheridan

micks_address wrote: »

Since I moved around my Google WiFi base unit and added a 4th to the house everything seems fine... For some reason having the Google wifi beside the virgin media modem was causing issues..shouldn't really as wifi disabled on the vm box

Networking is temperamental wifi very susceptible to an interface which can cause throughput/speed issues.