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HKC GSM Q not sending alarms

agoo1 · 2020-08-14 19:37:05

I have a HKC alarm system with a GSM Q card installed. I have a 2G Three GSM card installed and until a couple of weeks ago, everything worked fine. Recently, while testing my alarm I noticed that no text messages are sent during an alarm. Strangely, the system still responds normally to the SMS command (status, log,…

14-08-2020 7:37pm

#1
agoo1

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: August 2020

Posts: 0
I have a HKC alarm system with a GSM Q card installed. I have a 2G Three GSM card installed and until a couple of weeks ago, everything worked fine. Recently, while testing my alarm I noticed that no text messages are sent during an alarm. Strangely, the system still responds normally to the SMS command (status, log, arm/disarm, etc).

Nothing has happened or changed with my system (as far as I know)

I have the engineer code and tried enabling messages for other events (arm, errors, etc) but still no messages.

Has anyone else experienced this? Or have any advice for troubleshooting?

Thanks

Tagged:

gsm

hkc alarm

0

Comments

#2 19-08-2020 6:50pm

KoolKid

Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭

Join Date: August 2006

Posts: 24128

Is your card pre pay ?
Have you credit on it?

0