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Verification code

  • 14-08-2020 3:42pm
    #1
    K_Kav
    Registered Users, Registered Users 2 Posts: 9 ✭


    I tried to use my card online shopping and got the prompt for the verification code, I did not receive a text and noticed it was not my number as it began with a 4, I tried to change in on 365 online but it said the number is already activated? How can I fix this?

    Karen


Comments

  • #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    K_Kav wrote: »
    I tried to use my card online shopping and got the prompt for the verification code, I did not receive a text and noticed it was not my number as it began with a 4, I tried to change in on 365 online but it said the number is already activated? How can I fix this?

    Karen
    Hi Karen, 

    Thanks for getting in touch with us here on Boards.ie. 

    It would be necessary to get in touch with our Verified by Visa Team on 0818 200 370. One of my colleagues will be more than happy to update your number for you to ensure you receive these activation codes in the future. 

    Thanks, Aisling


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