Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.

Apps not working on Sky Q

  • 05-08-2020 02:54PM
    #1
    lenoude
    Registered Users, Registered Users 2 Posts: 229 ✭✭


    Hey,

    I've also posted in the broadband section as I'm unsure on whether the issue is with broadband or Sky Q.

    My in laws had the dreaded Eir F2000 router. Awful internet connection and wouldn't allow many devices.

    I replaced this last week with an Archer VR600. The connection has been rock solid since then.

    Today we've noticed that the apps on their Sky Q boxes aren't loading. I just want to rule out any issue with the router before contacting sky. Is there anything I should be looking for or any changes I can make?

    From testing it it seems that Netflix isn't connecting to server 2 with the nw-2-5 error. Disney plus is also just stuck on a spinning wheel when opening. These had been working since the router was swapped out. Also I've refreshed the apps on the box, unplugged for a minute and rebooted along with reconnecting the network.

    Any help would be greatly appreciated!


Advertisement