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Horizon: Audio sync issue?

  • 30-07-2020 5:49pm
    #1
    YellowBucket
    Closed Accounts Posts: 491 ✭✭


    A relative of mine has a Virgin Media Horizon box and the audio and video go way out of sync after a few weeks of use. The only thing that fixes it is a full factory reset and then the problem re-emerges after a few weeks again.

    She has had the box replaced due to a faulty hard drive / complete freeze up and the issue just came back with the replacement, which seems to be the exact same Samsung box - size of a DVD player.

    Is this a known issue? She has a fairly recent Sony smart tv and I don’t see how that could be causing it and absolutely no extra options or delays have been set. It just drifts.


Comments

  • #2
    testarossa40
    Registered Users, Registered Users 2 Posts: 762 ✭✭✭testarossa40


    Mine's now 2.5 weeks old and I've had no audio sync issues whatsoever - not even with On Demand content. I've had other issues with it but I won't derail the thread topic...


  • #3
    YellowBucket
    Closed Accounts Posts: 491 ✭✭YellowBucket


    testarossa40 wrote: »
    Mine's now 2.5 weeks old and I've had no audio sync issues whatsoever - not even with On Demand content. I've had other issues with it but I won't derail the thread topic...

    Old or new box?


  • #4
    testarossa40
    Registered Users, Registered Users 2 Posts: 762 ✭✭✭testarossa40


    YellowBucket wrote: »
    Old or new box?
    New


  • #5
    YellowBucket
    Closed Accounts Posts: 491 ✭✭YellowBucket


    testarossa40 wrote: »
    New

    I’m talking about the original horizon box by Samsung with the stacked Ethernet ports.


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