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iPhone WiFi constantly disconnecting

  • 24-07-2020 08:05PM
    #1
    Pacifico
    Closed Accounts Posts: 5,114 ✭✭✭


    Hi,

    Just got a new iPhone XS and seem to be having a problem with the WiFi. It connects to the WiFi fine but will eventually drop off the wifi when the phone is locked. So after the phone is locked for a while i pick it up and it will display the 4G symbol and will re-connect to WiFi after a few seconds.

    Have i gotten a dud?! I've a Ubiquiti Access point and have no other issues with WiFi on other devices. As a test i also enabled WiFi on my Vodafone router (which is normally disabled) but the same thing happens :(

    Anything i can try or has anyone encountered this before? Have tried a factory reset.

    Thanks


Comments

  • #2
    Eire Go Brach
    Registered Users, Registered Users 2 Posts: 1,393 ✭✭✭Eire Go Brach


    If in doubt. Send it back. You have 14 days no question asked with Apple. I have send phones back with tiny scratches.


  • #3
    Sad Professor
    Registered Users, Registered Users 2 Posts: 22,713 ✭✭✭✭Sad Professor


    This sounds like normal behaviour to me.


  • #4
    heroics
    Registered Users, Registered Users 2 Posts: 1,873 ✭✭✭heroics


    Probably not much of a help but I’ve an iPhone8 and my wife has an iPhone 7. We have a uap-hd-pro and no problem with disconnects on either device. WiFi is rock solid. Locked or unlocked always has WiFi. I use WiFi calling in the house as no 4/3G coverage and no issues whether phone is locked or unlocked.


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