Contaminated fuel

davo2001

Hi,

2016 Tucson cut out a few days ago and bought it back to the main dealer, they reported dirty fuel and have to change filters, drain the tank etc at a cost to me of €300 (plus a loss of €60 of fuel in the tank).

I always buy my fuel from the same local garage, keep the receipts etc and have the report and pictures from the main dealer garage.

From people's experience is this worth pursuing with the garage where I purchased the fuel or should I just cut my losses and move on?

Toyotafanboi

That model Tucson is prone to sitting down on the road due to the fuel filter blocking up. I think it's more to do with the fuel filter design and replacement interval than the fuel itself.

What mileage is on the car?

bcklschaps

davo2001 wrote: »

Hi,

2016 Tucson cut out a few days ago and bought it back to the main dealer, they reported dirty fuel and have to change filters, drain the tank etc at a cost to me of €300 (plus a loss of €60 of fuel in the tank).

I always buy my fuel from the same local garage, keep the receipts etc and have the report and pictures from the main dealer garage.

From people's experience is this worth pursuing with the garage where I purchased the fuel or should I just cut my losses and move on?

No harm to let the garage know...(if they are people you know well)... but if you don't, I wouldn't bother....might get ugly (especially if there might be a suggestion that it was laundered fuel etc.) and then you won't be going back there anyway.

Just find a different garage to buy your fuel.

Must have been really bad stuff, I remember, putting half a tank of Petrol into a diesel car (Opel Astra 1.7 Cdti) ... Brimmed it with Diesel.... Not a bother.

davo2001

Toyotafanboi wrote: »

That model Tucson is prone to sitting down on the road due to the fuel filter blocking up. I think it's more to do with the fuel filter design and replacement interval than the fuel itself.

What mileage is on the car?

Thanks for the reply, 82,000 km and up to date at services, the throttle body went faulty in January also.

davo2001

FYI, attached are the photos supplied by the main dealer, tbh doesn't look too bad to be but I wouldn't know.

davo2001

FYI, attached are the photos supplied by the main dealer, tbh doesn't look too bad to be but I wouldn't know.

davo2001

Next one

davo2001

Next one

And: https://imgur.com/gallery/gvaVclV

Whocare

Definitely filthy diesel I be having words with garage.

jmreire

davo2001 wrote: »

FYI, attached are the photos supplied by the main dealer, tbh doesn't look too bad to be but I wouldn't know.

Thats dirty diesel, beyond a shadow of doubt,,,,,there is a simple past you can buy (or should be anyway ) in a motor factors called "Water Miscible Paste". You smear some of it on a piece of stick or metal and dip it into the diesel, and it will change color when it comes into contact with water, but its more than water in your fuel, judging by the color....I'm sure that its possible to get a sample analysed too, which would show exactly what it contaminated with.

orm0nd

Any pics of the actual filter. That could have been caused by it failing, nothing to do with dirty diesel.

sumo12

orm0nd wrote: »

Any pics of the actual filter. That could have been caused by it failing, nothing to do with dirty diesel.

That looks like the pick up cannister in the tank, long before it gets near the filter. Manky diesel IMO

davo2001

orm0nd wrote: »

Any pics of the actual filter. That could have been caused by it failing, nothing to do with dirty diesel.

unfortunately not, that's all they provided me.

Mad_maxx

mechanic my partner and i have gone to for years told me recently that dirty diesel is everywhere at the moment ?

her 1.6 had been labouring a bit and it was dirty fuel

Pkiernan

davo2001 wrote: »

Thanks for the reply, 82,000 km and up to date at services, the throttle body went faulty in January also.

Was it on the original fuel filter?

pippip

I'd inform the garage, how knows, they may have had a number of similar complaints and may not be in a position to deny it.

I wouldn't go in expecting a payment but present all your receipts, reports and photos and leave them with a copy of it all to show you're serious and not just a randomer off the street whose car broke down.

You may get a goodwill gesture to keep your custom if they see your a regular customer. Or if they are up to anything dodgy may have second thoughts of doing it again.....if you intend to keep using the same garage.