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Chargeback Query

  • 23-06-2020 12:55pm
    #1
    monaghanmissus
    Registered Users, Registered Users 2 Posts: 420 ✭✭


    Hi everyone.

    My OH a stag organised for the June bank holiday in Liverpool. Long story short, flights were cancelled and the hostel has been closed since March. I have tried contacting the hostel about refunding the deposit of €600ish but as far as I know, they're still closed.

    Would I have a case for a chargeback? Or any advice on trying to regain deposit? TIA


Comments

  • #2
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,760 Mod ✭✭✭✭Sheep Shagger


    monaghanmissus wrote: »
    Hi everyone.

    My OH a stag organised for the June bank holiday in Liverpool. Long story short, flights were cancelled and the hostel has been closed since March. I have tried contacting the hostel about refunding the deposit of €600ish but as far as I know, they're still closed.

    Would I have a case for a chargeback? Or any advice on trying to regain deposit? TIA

    Yes, you should go for a chargeback as services you paid for were not delivered.

    Follow the instructions from your bank (you'll find them online carefully and supply all the back up). Is a quick enough process.

    Have done 5 with BOI of late, all came through within 7 business days each.

    Don't **** around with vouchers or Q'ing for a refund.


  • #3
    3DataModem
    Registered Users, Registered Users 2 Posts: 4,077 ✭✭✭3DataModem


    Bank of Ireland seem to be pretty happy to publicly support chargebacks even for our national carrier. Apparently AIB not so easy.

    YI3JUdU.png


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