Chromebook issue

Drodan

Hi all, hoping to get a bit of advice on the below.

I purchased the ASUS C223na from a physical store as a present for my girlfriend last weekend. While in the store I was informed that the Chromebook had access to the PlayStore and had Microsoft Office on it. Having set it up for her on her birthday it appears that not only did it not come with Office pre-installed, it cannot actually support the PlayStore at all and therefore I'm not even sure if I can download office separately and install it due to the different OS. It was one of the main things I was told it could do, and now turns out it can't. I'm in contact with ASUS just to confirm it's lack of compatibility, but surely this will fall into the Sales of Goods and Supplies Act as the purpose was to use Microsoft Office, I was told it was compatible and now turns out isn't?

On the other hand if I'm completely wrong, or someone knows are way around the PlayStore and Office fact I'd greatly appreciate the advice.

Spocker

A quick Google gave me this: https://support.microsoft.com/en-ie/office/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad?ui=en-us&rs=en-ie&ad=ie#:~:text=How%20to%20install%20Office%20apps,Click%20Install.

On a Chromebook, you don't install 'applications' the same way you would on a Mac or Windows machines - you can use Office365 on a Chromebook as they are all web based, thats the way it's supposed to work

cml387

If you were told it had Microsoft office "on it" you were misinformed.

If you were told it could run Office, then you weren't.

I must say though a bit of resarch on your part might have helped.