If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Hotels.com Refund instead of a Voucher for non-refundable booking

ShortAPennt · 2020-06-18 06:57:53

Hi All, Just wondering if anyone has had any joy in getting a refund from Hotels.com? We had two bookings with them for April which were cancelled by them due to COVID. The bookings were at a non-refundable rate. They have issued us with vouchers for the value of the booking to be used in the same hotel that will expire…

18-06-2020 6:57am

#1

ShortAPennt

Registered Users, Registered Users 2 Posts: 33 ✭

Join Date: January 2020

Posts: 29

Hi All,

Just wondering if anyone has had any joy in getting a refund from Hotels.com?

We had two bookings with them for April which were cancelled by them due to COVID.

The bookings were at a non-refundable rate.

They have issued us with vouchers for the value of the booking to be used in the same hotel that will expire within a year. However i doubt we will be travelling there within a year as it was a family holiday and two members are in the at risk group.

The amount is nearly €1,500 which is a hughe amount of money to our family.

I am just wondring has anybody expierenced anything similar and being able to get a full refund in place of a voucher from hotels.com?

Thanks

0