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Last Week's Top Five Queries (08.06.2020 - 14.06.2020)

  • 16-06-2020 10:35am
    #1
    Irish Water: Agata
    Company Representative Posts: 254 Verified rep ✭


    1. Can a pressure washer business wash the house via a hosepipe? Can disabled people use a hosepipe to water their greenhouse as they can’t carry a watering can?

    Yes. If a business involves power-washing patios/buildings, then the Order does not currently prohibit that use. The use of a hosepipe is prohibited for watering a garden and other non essential uses. You can read the full Water Conservation order here. Gardens can be watered using a handheld container, bucket or similar.

    2. Can you advise what to do about manholes/rain collectors placed by builder in the back garden?

    Irish Water is responsible for the public water and wastewater network. If you have an Irish Water asset on your site, we would advise that you email the details of your query and the approximate location of our asset to diversions@water.ie.

    For more information concerning the diversion or alteration of Irish Water assets, please see here.

    If these manholes are part of a shared private network, this would be a private matter between yourself and your neighbours.

    3. A company with a truck is using a stopcock on the path. Is this legal?

    Some companies do have licenses to remove water for use. If you would like to check this, you can contact your Local Authority and they should be able to help.

    4. How does a Water Conservation order affect someone with a domestic/commercial cleaning business?

    You can find the hosepipe uses which are prohibited under the Water Conservation Order at this link.

    A hose can use an average of 1,000 litres in an hour so please help conserve water where possible.


    5. I cannot move into my new home until Irish Water complete a new connection to the mains. Can you please advise?

    If your name is on this application, we can check the progress of this for you.

    If this is the case, please provide the following details via PM and a member of our team will help.

    - Your full name;
    - Your full address;
    - Your contact number; and
    - Your new connection reference number.

    If the developer made the application and your name is not on it, we would recommend that you contact the developer to request an update concerning this application.


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