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Cancelling virgin media circuit

  • 02-06-2020 9:14am
    #1
    Lewis_Benson
    Registered Users, Registered Users 2 Posts: 2,301 ✭✭✭


    Hi,
    Is the process for cancelling virgin media still to email cancel@virginmedia.ie?


Comments

  • #2
    davo2001
    Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭davo2001


    A 1 second google search shows this:

    https://www.virginmedia.ie/cancel/


  • #3
    Lewis_Benson
    Registered Users, Registered Users 2 Posts: 2,301 ✭✭✭Lewis_Benson


    davo2001 wrote: »
    A 1 second google search shows this:

    https://www.virginmedia.ie/cancel/

    Yep, I saw that also, they are one of the worst for keeping you on hold for hours though.


  • #4
    Atomic Pineapple
    Registered Users, Registered Users 2 Posts: 18,272 ✭✭✭✭Atomic Pineapple


    You can do it through their online contact form. Done it at the start of May and was all sorted very quickly and efficiently. I used their Whatsapp feature to get the correct link for the contact form. Yet to reach the 30 days for the actual cancellation, fingers crossed it goes smoothly!


  • #5
    Lewis_Benson
    Registered Users, Registered Users 2 Posts: 2,301 ✭✭✭Lewis_Benson


    Atomic Pineapple wrote: »
    You can do it through their online contact form. Done it at the start of May and was all sorted very quickly and efficiently. I used their Whatsapp feature to get the correct link for the contact form. Yet to reach the 30 days for the actual cancellation, fingers crossed it goes smoothly!

    Have you got the link by any chance?
    I tried them on WhatsApp but they just direct you to call....


  • #6
    Lewis_Benson
    Registered Users, Registered Users 2 Posts: 2,301 ✭✭✭Lewis_Benson


    Turned out it was as simple as a phone call, all done, albeit took over 55 mins on the phone.


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  • #7
    Atomic Pineapple
    Registered Users, Registered Users 2 Posts: 18,272 ✭✭✭✭Atomic Pineapple


    Sorry I only seen your message now. Didn't have the link anyway, but good to hear you got it sorted


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