Broadband not available in my area?

whodafunk

Hi,

Tried to sign up to Eir broadband recently. Ordered it and the equipment arrived and when engineer arrived he said basically the cabling outside under the road is inaccessible and said the only option for me was Virgin Media.

Is there anything I can do to find out what the current status is or if there are any plans to make fixed line broadband available in my area? I'm living in Dublin13 and this is not a new development.

Thank you

the_syco

whodafunk wrote: »

he said basically the cabling outside under the road is inaccessible

whodafunk wrote: »

if there are any plans to make fixed line broadband available in my area

It sounds like there is broadband in your area, just not to your house. Perhaps ask the neighbours what broadband that they use? Someone may know a workaround.

whodafunk

thanks - will check with the other neighbours who they are with. The engineer said basically I'd need to get planning permission to dig up my driveway to lay cabling. He said he knew the area and this was the case for a lot of people.
I called Eir sales and they referred me to OpenEir who own the infrastructure but I don't see any number or way to contact them.

davyboy1975

whodafunk wrote: »

thanks - will check with the other neighbours who they are with. The engineer said basically I'd need to get planning permission to dig up my driveway to lay cabling. He said he knew the area and this was the case for a lot of people.
I called Eir sales and they referred me to OpenEir who own the infrastructure but I don't see any number or way to contact them.

https://fibrerollout.ie/ there is the website for openeir

whodafunk

davyboy1975 wrote: »

https://fibrerollout.ie/ there is the website for openeir

Thanks - yes unfortunately do not see any contact details on their site. My eircode tells me broadband is available!

ED E

You arent meant to contact OE, the retail ISP should be sorting this for you.

whodafunk

ED E wrote: »

You arent meant to contact OE, the retail ISP should be sorting this for you.

Rang Eir sales. They referred me to OE site and said there is contact details on it which unless my eyes deceive me there isn’t! So they haven’t a clue if they are referring me to someone I shouldn’t be contacting!
What about Eir networks or anybody else I could contact? Thanks

ED E

Try a smaller xDSL ISP like Digiweb.