Freeview sky box suddenly no signal

RebelButtMunch

Hi
My sky box, freeview, says 'no satellite signal is being received'.

2 questions to begin with

After I check all the connections, is my next step to get the ladder out and have a look at the dish?

Before I do the above; is freeview still broadcasting?

Thanks!

stevek93

Given the wind today it probably has moved.

walshtipp

RebelButtMunch wrote: »

Hi
My sky box, freeview, says 'no satellite signal is being received'.

2 questions to begin with

After I check all the connections, is my next step to get the ladder out and have a look at the dish?

Before I do the above; is freeview still broadcasting?

Thanks!

I assume you mean that you have a FreeSat box. FreeView is a digital terrestrial service and therefore not received by a satellite dish.

After checking all connections, I would check to see that the dish has not moved due to wind etc. If not, the LNB might have failed. Simple and cheap to replace.

RebelButtMunch

Thanks folks, I'll venture up the ladder when the wind abates.

RebelButtMunch

Update: I bought a replacement LNB, but no luck at all.

I've tried rotating it, sliding it back and forward in the clamp, but no movement on the signal numbers on the box. (pic attached)


I'm thinking now that maybe I can think outside the box so to speak and so something different with that satellite dish?

Any ideas?

Atlantic Dawn

It's very fine the tuning, you could literally have crystal clear tv and moving the dish 4 or 5mm you would have nothing. Have you tried moving it really slow and checking?

RebelButtMunch

Atlantic Dawn wrote: »

It's very fine the tuning, you could literally have crystal clear tv and moving the dish 4 or 5mm you would have nothing. Have you tried moving it really slow and checking?

I'll give it another lash, I had an impatient teenager in the tv room relaying feedback to me that time

Edit, actually reading your post again. i'm not moving the dish at all. Just the LNB. I'm as sure as I can be that the dish hasn't moved. It's fairly well rusted in there.

Atlantic Dawn

Another option would be to bring the box to a friend or neighbour who has a working dish and see if your box works on that, might be easier than adjusting the dish to rule out the box being bad. Once cabling is connected correctly at both box and lnb next course of action is to move the dish.

The Cush

Another issue could be the cabling, it can fail, I've had this issue previously.

Posh Boy

Same issue here. My mother has 2 boxes in separate houses and both of them have the same issue.
Can't be dish or LNB either as she has a FTA box with perfect signal and picture running off the same LNB.
I wonder if sky have done something to disable the box, or does the box need firmware update

decor58

RebelButtMunch wrote: »

I'll give it another lash, I had an impatient teenager in the tv room relaying feedback to me that time

Edit, actually reading your post again. i'm not moving the dish at all. Just the LNB. I'm as sure as I can be that the dish hasn't moved. It's fairly well rusted in there.

You can get a signal finder in Powercity for about €10, I have one years, it has been by family and friends many times, a handy item to have.