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Can't add a payee on Banking 365

  • 20-05-2020 4:29pm
    #1
    Immaculata
    Registered Users, Registered Users 2 Posts: 244 ✭✭


    I'm trying to add a credit card as a SEPA payee on Banking 365. I have put in the name, BIC, IBAN, and have added the credit card number as the reference. But I get a 'This account cannot be added.' message. Please advise. Thanks.


Comments

  • #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi Immaculata,

    Thanks for getting in touch with us today on Boards.ie.

    We’re sorry to hear you’re experiencing difficulty adding your credit card as a payee. If this is a Bank of Ireland credit card, this should be able to be added by selecting “money transfer” > “add a payee” and then selecting “bill”.

    If this is a credit card from another bank, can we ask you to send us a PM? We’ll be happy to look into this further for you.

    Thanks,
    Richard


  • #3
    Immaculata
    Registered Users, Registered Users 2 Posts: 244 ✭✭Immaculata


    It was a Bank of Ireland credit card, but not mine. However your method of adding it as a bill worked fine. Thank you for the assistance.


  • #4
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Immaculata wrote: »
    It was a Bank of Ireland credit card, but not mine. However your method of adding it as a bill worked fine. Thank you for the assistance.
    Happy to hear this has worked for you.

    Please feel free to get in touch if we can help with anything else.

    Thanks Jen 


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