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Anyone use laptopchargers.ie?

  • 20-05-2020 2:41pm
    #1
    Pauliedragon
    Registered Users, Registered Users 2 Posts: 3,168 ✭✭✭


    I don't want to sound overly worried but I need my charger tonight for a very important call. I ordered yesterday for next day delivery. I know it's only half 3 but there was a DHL van outside my house at lunchtime I assumed it was my package but nothing there. I'm worried cause between phone, e mail and social media I'm getting nowhere. Over the last few days I was getting responses within mins. Anyone here have any experience with this company?


Comments

  • #2
    L1011
    Registered Users, Registered Users 2 Posts: 71,188 ✭✭✭✭L1011


    Used them repeatedly over the years. How late yesterday did you order?


  • #3
    Pauliedragon
    Registered Users, Registered Users 2 Posts: 3,168 ✭✭✭Pauliedragon


    7am. Is there any way to contact them?


  • #4
    L1011
    Registered Users, Registered Users 2 Posts: 71,188 ✭✭✭✭L1011


    I've only ever used whatever's on the website.

    Courier firms are in bits load-wise at the moment so its possible that it was dispatched next-day yesterday and the courier has messed up.


  • #5
    Pauliedragon
    Registered Users, Registered Users 2 Posts: 3,168 ✭✭✭Pauliedragon


    Also when you call there's a recorded messge saying they aren't accepting calls for 72 hours.
    WTF? I paid for next day delivery. No answer.


  • #6
    Pauliedragon
    Registered Users, Registered Users 2 Posts: 3,168 ✭✭✭Pauliedragon


    L1011 wrote: »
    I've only ever used whatever's on the website.

    Courier firms are in bits load-wise at the moment so its possible that it was dispatched next-day yesterday and the courier has messed up.
    Fair enough but a bit of communication would help. If they said look we might be a bit late id have said no problem. 3 emails later and no reply isn't fair.


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  • #7
    Pauliedragon
    Registered Users, Registered Users 2 Posts: 3,168 ✭✭✭Pauliedragon


    Just got an e mail offering to sell me a charger even though I've already paid for one plus delivery. Can I get a charge back if I go to the bank tomorrow?


  • #8
    Pauliedragon
    Registered Users, Registered Users 2 Posts: 3,168 ✭✭✭Pauliedragon


    Just got a reply. Genuine mistake it seems. The guy was very friendly. All good to be fair. Mistakes happen.


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