Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

Unable to contact Curry's/PC World for refund

  • 20-05-2020 12:31PM
    #1
    Registered Users, Registered Users 2 Posts: 2,590 ✭✭✭


    Hi all,

    I bought a product from Curry's which upon delivery was already broken.

    I've been calling and emailing them for 2.5 weeks about getting a refund. All of my emails have been ignored while calls have been 'transferred to the relevant department' only to be hung up on.

    Has anyone any idea how to get through to these guys or help this? They're making it impossible to get a refund on their faulty product.

    Any help is appreciated, thanks.


Comments

  • Registered Users, Registered Users 2 Posts: 26 noa2020


    Not ideal if you’re not near one but I saw that the stores are back open.

    They’re probably running at the same/less capacity of customer service staff at the moment even with all customer service issues from the past few weeks being dealt with over the phone.

    I reckon contact them on FB/Twitter and even if you don’t get an immediate reply, it’ll be in the system to deal with eventually and you’ll have written proof.


Advertisement