Toilet Didn't Come with Fixing Kit

Bawnmore

We bought a toilet in B & Q pre-covid and fit it about a month ago. I didn't notice until the toilet was in place that it didn't come with a fixing kit to secure to the ground. I called B&Q to see if I could get one sorted this morning and they told me they don't come with fixing kits, as people try to install them themselves and end up breaking the toilet. They advised I'd need to talk to the plumber who installs it. Does that sound right? I mean, fair enough if that's standard practice, but I just want to make sure before I start looking for a generic fixing kit as it sounds silly to me.

Calahonda52

what do you mean by a fixing kit

its only two screws.
from the link
Product information

This open back close-coupled toilet from Plumbsure's Bodmin range comes with a standard close lid and white seat. It also includes dual flush.

Only fixings included
Compatibility: Horizontal, vertical, left or right soil stack direction

Bawnmore

Apologies - I thought that would be the universal name for it I guess. What I meant is as you've interpreted though. I would have thought 2 screws, 2 plugs and maybe caps for the screws or something.

Would "only fixings included" not mean fixings to attach to the the ground? It just seems mad that they'd sell it without the kit to fit it to the ground, but I've never bought a toilet before so wouldn't know.

rob316

There's no kit. Its a few screws into the concrete or timber floor

Bawnmore

rob316 wrote: »

There's no kit. Its a few screws into the concrete or timber floor

That's fair enough. First time fitting a toilet so wasn't sure if it would be specific per toilet. Thanks for helping clear it up!

fred funk }{

A lot of plumbers now Tec-7 them to the floor now and don't use screws.

Bawnmore

fred funk }{ wrote: »

A lot of plumbers now Tec-7 them to the floor now and don't use screws.

That's interesting - might be an easier option. I'll check that out - thanks.

GreeBo

Any toilet that I have installed came with plastic plugs that fit into the holes in the ceramic to prevent you from cracking the ceramic with a screw. (Or they have plastic brackets that fix to the floor to hold the toilet in place)

I wouldnt be comfortable securing a toilet with just my own screws and I would also expect caps to cover the holes.

However, this is a budget toilet so its not that surprising tbh.

Bawnmore

GreeBo wrote: »

Any toilet that I have installed came with plastic plugs that fit into the holes in the ceramic to prevent you from cracking the ceramic with a screw. (Or they have plastic brackets that fix to the floor to hold the toilet in place)

I wouldnt be comfortable securing a toilet with just my own screws and I would also expect caps to cover the holes.

However, this is a budget toilet so its not that surprising tbh.

Could certainly be that it's a budget toilet, so missing screws.