Loosing Connection with Internet 'Request Timed Out'

footfall789

Hi ,

Having trouble with my internet where i loose connection intermittently with the internet about every 10 seconds where the connection seems to drop and re connect again . This can occur anytime of the day , I specifically got up early to check that it was not contention . It can occur for a second or two or last for up to 30 seconds . I did a ping to 8.8.8.8 on an ongoing basis and was getting 'Request Timed Out' every 10 ping on average. I did a speed test and for some reason it does not pick up the signal loss . However I use Zoom and it causes serious problems with it .

I contacted my Internet Service Provider and they do not consider this an issue , which i dont understand as it is causing me serious problems every time it occurs , on certain days I find it very difficult to work using the internet. I did a google on this issue but some of the solutions seem very complicated and i think i could end up worse off if I did what some have suggested. .

I wonder would investing in a new Router help in resolving the Issue . I connected my PC to the Router with a Cable and I continued to see an internet signal drop.

Has anybody come across this issue ?

JoyPad

First, you should check if the issue is inside your house or outside. Instead of pinging 8.8.8.8 (which is a Google DNS server), you should ping your router's IP address. If the issue occurs, then the problem is inside your house. If it doesn't, then it's outside.

Also, are you using wired or WiFi?

footfall789

Issue also occurs when pinging my router .

Getting 'Request Timed Out' when connected via cable from Router to PC. Also getting issue when connected to Router via Wifi.

smuggler.ie

Side note:
https://www.bleepingcomputer.com/news/security/over-500-000-zoom-accounts-sold-on-hacker-forums-the-dark-web/

s1ippy

smuggler.ie wrote: »

Side note:
https://www.bleepingcomputer.com/news/security/over-500-000-zoom-accounts-sold-on-hacker-forums-the-dark-web/

Quite funny that I can't access the article because I use Brave browser which blocks trackers.

smuggler.ie

s1ippy wrote: »

Quite funny that I can't access the article because I use Brave browser which blocks trackers.

Feel for you, i only use FF....