Leo Varadkar, travel vouchers.

shamrockvilla

On the 5:30 news on Virgin One TV, Leo Varadkar stated that refunded vouchers from airlines can be exchanged for cash further down the line. Did I hear him correctly and is it possible to do this?.
I would have thought that if you accepted a voucher from an airline for cancellation of your flight then that was it!

BohsCeltic

shamrockvilla wrote: »

On the 5:30 news on Virgin One TV, Leo Varadkar stated that refunded vouchers from airlines can be exchanged for cash further down the line. Did I hear him correctly and is it possible to do this?.
I would have thought that if you accepted a voucher from an airline for cancellation of your flight then that was it!

I'm pretty sure if they are not used after one year then you get a cash refund.

wandererz

He said that the (current) rules are that airlines should provide a refund. But if you choose to you can opt for a voucher.

MAJJ

wandererz wrote: »

He said that the (current) rules are that airlines should provide a refund. But if you choose to you can opt for a voucher.

Aer Lingus vouchers are valid for 5 years. If their not around or I can't fly in that period , there are bigger concerns

shamrockvilla

wandererz wrote: »

He said that the (current) rules are that airlines should provide a refund. But if you choose to you can opt for a voucher.

Just found this from The Irish Times. Still not sure that he is correct in saying that airlines are offering vouchers that can be exchanged for cash later on.

“People are entitled to a cash refund,” he said. “And if they want a cash refund they should get a cash refund.

“We do understand that we don’t want travel agents and tour operators and airlines to go bust. So they are offering people the option of a voucher which can then be redeemed for cash later.”

He said that if people availed of the vouchers, which would be State-guaranteed, it might help to save jobs in the tourism sector and in the travel sector.

johnire

KLM/Air France are offering a voucher which is valid but if unused after the year can be refunded.

shamrockvilla wrote: »

On the 5:30 news on Virgin One TV, Leo Varadkar stated that refunded vouchers from airlines can be exchanged for cash further down the line. Did I hear him correctly and is it possible to do this?.
I would have thought that if you accepted a voucher from an airline for cancellation of your flight then that was it!

spurious

BohsCeltic wrote: »

I'm pretty sure if they are not used after one year then you get a cash refund.

That's what Ryanair have said too.

From their email accompanying vouchers:
Please note that this voucher is valid for 12 Months and can be used for your future travel plans, please note that if you do not use the voucher the voucher before the expiry date you will receive a full cash refund, in the event you use the voucher in part you will also receive the option of a voucher for the balance or a cash refund after the expire date. (my bold)

salmocab

spurious wrote: »

That's what Ryanair have said too.

From their email accompanying vouchers:
Please note that this voucher is valid for 12 Months and can be used for your future travel plans, please note that if you do not use the voucher the voucher before the expiry date you will receive a full cash refund, in the event you use the voucher in part you will also receive the option of a voucher for the balance or a cash refund after the expire date. (my bold)

Although to be fair Ryanair have made people who have requested cash request it again because they sent out vouchers anyway. The second request is through a web chat that could take hours to be on. They are disingenuous at best about what they are doing but the government and regulators seem to have bent over and let MOL in.

goingnowhere

Aer Lingus always offered cash refunds, but was offering an up front deal of voucher +10% if you want to cancel even if the flight was still showing as flying. Valid 5 years and the voucher when used is not subject to the handling fee.

The Aer Lingus refund form is still available and is not hidden, but you need to find it, its not linked from any place.

Airlines are setup to handle refunds for the 1% case when flights get cancelled, not the current 99%, managing that while working from home is not going to work out well.

The real ugly place is people who booked via agents or OTA's

paddy19

salmocab wrote: »

Although to be fair Ryanair have made people who have requested cash request it again because they sent out vouchers anyway. The second request is through a web chat that could take hours to be on. They are disingenuous at best about what they are doing but the government and regulators seem to have bent over and let MOL in.

You only have request a refund once per EU261 no matter what Ryanair might imply.


"The real ugly place is people who booked via agents or OTA's "

Under EU261 the Airline is responsible for the refund.
If you make a direct claim to the airline do not claim to Travel Agent.

gzoladz

johnire wrote: »

KLM/Air France are offering a voucher which is valid but if unused after the year can be refunded.

Sure? I am trying to get my money back from them and I don't recall that, their small print was actually very restrictive on what you can do with the voucher.

Would you have a link so I can investigate further?

paddy19

gzoladz wrote: »

Sure? I am trying to get my money back from them and I don't recall that, their small print was actually very restrictive on what you can do with the voucher.

Would you have a link so I can investigate further?

Be careful, you don't have to accept the voucher but if you do you are
bound by the terms and conditions.
You are entitled to a cash refund.
Not happening with KLM.

Bank Chargeback might be your best option if you can swing it.

https://www.boards.ie/vbulletin/showthread.php?t=2058073208

Guy:Incognito

Im currently waiting on a reply from paypal having been flat out refused by air france