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Change in service contract in my favour - can I opt out ?

  • 10-05-2020 11:53AM
    #1
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,261 Mod ✭✭✭✭


    I haven’t been notified but my online dash has shown a change in a service I’m paying for.

    It’s in my favour but I’d rather stick to the agreed contract.

    Can I opt of if this change/contract?

    From speaking to others they all got the same.


Comments

  • #2
    GerardKeating
    Registered Users, Registered Users 2 Posts: 8,036 ✭✭✭GerardKeating


    godtabh wrote: »
    I haven’t been notified but my online dash has shown a change in a service I’m paying for.

    It’s in my favour but I’d rather stick to the agreed contract.

    Can I opt of if this change/contract?

    From speaking to others they all got the same.

    Normmaly, a change in terms give one a 30 day penalty free cancellation window, and (unless extra options listed in your contact) your choices would be limted to
    • Accept new terms
    • Terminate contract


  • #3
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,261 Mod ✭✭✭✭godtabh


    GerardKeating wrote: »
    Normmaly, a change in terms give one a 30 day penalty free cancellation window, and (unless extra options listed in your contact) your choices would be limted to
    • Accept new terms
    • Terminate contract

    I was charged €100 a month for x. I’m now getting x+2 for the same prize. I also understand x will be supplied at a lower rate but nothing class been confirmed.


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