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Direct debits not taken

  • 01-05-2020 3:01pm
    #1
    ozbackineire
    Registered Users, Registered Users 2 Posts: 97 ✭✭


    Hi, 

    We have 6-7 direct debits that are due to come out of our BOI account on the 1st of the month including our mortgage but none of them have been debited today. 

    Is there a problem with the bank? 

    Thanks


Comments

  • #2
    Tow
    Registered Users, Registered Users 2 Posts: 9,176 ✭✭✭Tow


    1st of May = EU bank holiday, so clearing system is shutdown.

    When is the money (including lost growth) Michael Noonan took in the Pension Levy going to be paid back?



  • #3
    ofcork
    Registered Users, Registered Users 2 Posts: 5,442 ✭✭✭ofcork


    People should have been informed I wasn't aware of this like others im sure.


  • #4
    Fann Linn
    Registered Users, Registered Users 2 Posts: 7,872 ✭✭✭Fann Linn


    ofcork wrote: »
    People should have been informed I wasn't aware of this like others im sure.



    PTSB sent me a message on the 24/25. With reminders that employees could get paid on the Wed or Thursday depending on what bank your employer is with.


  • #5
    ozbackineire
    Registered Users, Registered Users 2 Posts: 97 ✭✭ozbackineire


    I was not aware of Friday being an EU Bank Holiday , no correspondence from BOI. The direct debits came out yesterday however a heads-up would have been appreciated. 


  • #6
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi ozbackineire

    Not sure if you may have seen our reply here it seems you may have posted twice regarding the same query.

    We communicated the European Bank Holiday for personal and business customers customers logging to our App. We also communicated this through our main website and pinned tweet @talktoboi

    If you have any future questions feel free to check back with us.

    Many thanks
    Alison


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