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Chargeback query

  • 28-04-2020 11:51pm
    #1
    HildaOgdenx
    Moderators, Society & Culture Moderators Posts: 7,974 Mod ✭✭✭✭


    Is there any option to complete a chargeback application online? I have no means of printing email evidence of dealings with the relevant company, at present.


Comments

  • #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There, 

    Thanks for reaching out to us here on Boards.ie. 

    Yes, for the duration of the Coronavirus, you can submit your Chargeback Transaction Dispute Form by email to Chargebacks@boi.com. We are receiving high volumes of requests at the moment, please be assured one of my colleagues will be in touch with an update as soon as possible.

    I have attached a link here with more information on how you can dispute this transaction. 

    I hope this helps. 

    Thanks, Aisling


  • #3
    HildaOgdenx
    Moderators, Society & Culture Moderators Posts: 7,974 Mod ✭✭✭✭HildaOgdenx


    Thanks Aisling.


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