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Trying to add a payee. Text not arriving.

  • 24-04-2020 11:06am
    #1
    Addle
    Registered Users, Registered Users 2 Posts: 4,817 ✭✭✭


    I’m trying to add a payee on the app.
    All details input, I have to add a code I’ll get by text, but the text doesn’t arrive.
    How can I add a payee without the text?


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi Addle, 

    Thanks for contacting us here today.

    Any new payees added need to be activated with a security code before funds can be transferred. Can I ask, have you registered and activated your mobile number to receive security codes? 

    Thanks 
    Tara


  • #3
    Addle
    Registered Users, Registered Users 2 Posts: 4,817 ✭✭✭Addle


    Hi-it arrived after multiple attempts and I’m sorted now. Thanks.


  • #4
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Glad to hear this Addle, thanks for getting back to us with an update. 

    Take care and have a nice weekend.
    Tara


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