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Transaction dispute contact options

JD1763 · 2020-04-24 09:45:54

Hi, Is it possible to submit a transaction dispute with scanned documents by email? The only options on the form are by post (which is difficult at the minute for obvious reasons) or by fax. Thanks!

24-04-2020 9:45am

#1

JD1763

Registered Users, Registered Users 2 Posts: 372 ✭✭

Join Date: March 2008

Posts: 358

Hi,

Is it possible to submit a transaction dispute with scanned documents by email?

The only options on the form are by post (which is difficult at the minute for obvious reasons) or by fax.

Thanks!

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Comments

#2 24-04-2020 10:15am

Bank of Ireland: Alison

Closed Accounts Posts: 1,060 ✭✭✭

Join Date: October 2013

Posts: 1045

Hi JD1763

Thanks for taking the time today to check this here with us.

A present, yes the only option is to post or fax the dispute with any relevant documents. We understand the difficulties at present and will certainly forward these to our Charge Back Team.

Many thanks
Alison

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